- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …Center serving as a Facility Patient Advocate responsible for coordinating complaint resolution by working with facility staff to help resolve issues and concerns ... with world-class health care. Major duties and responsibilities include: Complaint Resolution Manages the facility Veteran Centered Complaint Resolution (VCCR)… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE With considerable latitude for independent judgment, the Claim Resolution Rep IV is responsible for the follow up and collection ... accounts. Serves as main point of contact in claim resolution process for Strong Memorial Hospital (SMH) clinical staff...of highly visible unique contracts and arrangements. The Claim Resolution Rep IV will represent the department and SMH… more
- University of Rochester (Rochester, NY)
- …have not been collected through routine billing and collection activities. Claim Resolution Rep III will make independent decisions as to the processes necessary ... bringing concerns to the attention of billing Manager and Supervisor. The Claim Resolution Rep III will represent the department and Strong Memorial Hospital (SMH)… more
- University of Rochester (Rochester, NY)
- …the time that they have passed a certain aging threshold through the accurate resolution of the account. This position will also be responsible for the follow up ... have passed a certain aging threshold through the accurate resolution of the account. This position will also be...advising the management team of those trends and propose resolution . Maintain a detailed knowledge of billing requirements and… more
- American Express (New York, NY)
- …Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to ... areas of the remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability… more
- NASCO (Albany, NY)
- …to NASCO NCSC Leadership Team regarding status of calls and problem resolution . **Responsibilities** + Resolves customer issues within the defined time frame by ... engaging the appropriate research tool, SME or vendor. Resolution will meet or exceed SLAs (Service Level Agreements)...ticket has the appropriate proactive attention from receipt to resolution unless the ownership has a warm handoff to… more
- Siemens Energy (Olean, NY)
- …Product Integrity Americas function in Compression and is responsible for the resolution of urgent technical issues across the business, including at customer sites. ... Siemens Energy's sustainable future. **How You'll Make an Impact** + Support the resolution of customer Technical Issues (TI), including Root Cause Analysis and … more
- IQVIA (New York, NY)
- …platform systems and processes are functioning as intended and owning issue resolution . **Role:** The Product Support Specialist is a highly technical individual who ... determine root causes before escalating. + **Technical Troubleshooting & Resolution :** Conduct deep technical investigations across platform components including API… more
- Travelers Insurance Company (New York, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... and expense. + Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. + Develops and… more
- City of New York (New York, NY)
- …case action. Represents the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... case action. Represent the Agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC)… more