- Google (New York, NY)
- …client stakeholders and other groups within the customer environment to drive resolution for security issues. + Excellent written and verbal communication skills. In ... with client stakeholders and other groups within the customer environment to drive resolution for security issues. Google is proud to be an equal opportunity… more
- Wells Fargo (New York, NY)
- …risk of designated portfolio + Verify compliance and report identified issues for resolution + Make decisions on complex customer issues + Partner with managers to ... and compliance requirements + Handle complex customer issues which include escalation and resolution + Lead team and serve as a subject matter expert for the… more
- Ryder System (East Syracuse, NY)
- …by providing quality customer interface, proactive customer management, issue resolution , and customer satisfaction. + Coordinate with the rental department ... Degree, Required. + 1 year or more in customer service with issues resolution experience, Preferred. + Strong PC knowledge/skills to include spreadsheet and word… more
- Saratoga Hospital (Saratoga Springs, NY)
- …coordination of care. + Applies advanced critical thinking and conflict resolution skills + Participate in new employee orientation, ongoing in-service programs, ... electronic health records, EPIC preferred + Strong communication and conflict resolution skills Why Saratoga Hospital + A caring, community-focused culture rooted… more
- City of New York (New York, NY)
- …with all program areas and FIA to troubleshoot payment processing issues, facilitate resolution as well as landlord communication and customer service. This unit is ... verify tenancy changes. Provide landlords with customer service and payment resolution as appropriate. This may include communication and coordination with Finance… more
- Paylocity (Rochester, NY)
- …9:00am - 6:00pm (EST) Primary Responsibilities Responsibilities + Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, ... metrics. Metrics include availability, outbound adherence, first call & case resolution , minimal escalations, and high client retention & satisfaction. + Leverage… more
- University of Rochester (Rochester, NY)
- …and unusual accounts. + Troubleshoots problem identification, quantification, and resolution . + Coordinates the development of monthly schedule, outlining individual ... errors, transactions and questions into respective databases and follows issues through to resolution . + Resolves accounts on work queues relevant to the area. +… more
- M&T Bank (Rochester, NY)
- …confidence and trust. + Take ownership of account servicing and error resolution , including resolving complex customer problems and taking complete ownership of ... Follow-up on these issues as required to ensure timely and accurate resolution , and convert servicing situations to sales/referral opportunities. + Meet with… more
- New York State Civil Service (Albany, NY)
- …Manage and lead in the orchestration of multi-discipline technologies for the resolution of complex problems; communicate with technology and business leaders for ... problem resolution and make recommendations for system enhancements as required* Design, deploy, and maintain cloud networking infrastructure in AWS, Azure, and GCP… more
- NBC Universal (New York, NY)
- …skills + Ability to handle pressure + Excellent troubleshooting and problem resolution skills Qualifications: + 3+ years of experience in a live broadcast ... handle pressure in an on-air environment + Excellent troubleshooting and problem resolution skills + Ability to work in fast-paced, team-oriented environment and… more