- CVS Health (Albany, NY)
- …enhancements, projects, models), user acceptance testing, training, issue analysis & resolution , trending, and Segment/Enterprise reporting. You will be required to ... Extensive Anaplan model experience to support users/businesses/segments for issue analysis/ resolution . **Preferred Qualifications:** + Process improvement and technology methodologies… more
- City of New York (New York, NY)
- …status and progress of pending requests; - Provide efficient and effective problem resolution for callers; - Initiate system password resets for authorized users; - ... Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in researching… more
- Wells Fargo (Plainview, NY)
- …+ Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols + ... Escalate banking related issues or business risks that require an in-depth evaluation + Advise customers on various aspects of recommended and available financial options and services + Maintain deep knowledge and understanding of Wells Fargo's banking, credit… more
- City of New York (New York, NY)
- …with the highest level of technical support, dependable service, and timely problem resolution . The Bureau of Business Information Technology (BIT) seeks to hire one ... will serve as the first point of contact to provide technical troubleshooting and resolution to end users via telephone, email, using remote access tools, and in… more
- City of New York (New York, NY)
- …Fair hearing Conference Specialist performs administrative duties relating to the resolution of adverse case action related to Agency decisions affecting receipt ... Hearing Service Specialist will: - Work with Cash Assistance recipients in the resolution of case actions relating to Agency decisions affecting the receipt of CA… more
- Mount Sinai Health System (New York, NY)
- …from analytic queries and takes appropriate actions to guide the resolution process. + Collaborates with principal investigators, sponsors and external ... problems from analytic queries and to take appropriate action to guide the resolution process. + Performs other related duties. **About Us** **Strength through Unity… more
- Mount Sinai Health System (New York, NY)
- …attention other issues of concern and escalates in a timely manner for resolution .. 2. Communicates to nursing leadership concerns or issues identified during huddle ... manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. 19. Participates in staffing planning committees to… more
- City of New York (New York, NY)
- …team and provide written reports of meetings indicating problems found, resolution (s) initiated, and recommendations for corrective training. - Conduct training ... to Central Intake Team Supervisors, and/or Clerical Associates on cases requiring resolution for high priority actions such as Immediate Needs, Fair Hearing and… more
- City of New York (New York, NY)
- …- Handle employee-related concerns and support, including grievances, dispute resolution , training enrollment, labor relations inquiries, personnel and time and ... but not limited to HRBP, Employee Assistance Unit (EAP), Office of Conflict Resolution , Leave of Absence Unit, Second level Approvals Unit, and HRS Customer Services… more
- Nestle (Holbrook, NY)
- …to varying audiences regarding team initiatives, training and issue resolution + Achieve performance metrics, prioritize and escalate planning challenges, ... Own Direct Materials Purchasing for the site and partner with Procurement in resolution of material deliveries issues from vendors to ensure production plans are… more