- University of Rochester (Brighton, NY)
- …and independent judgement when identifying claim discrepancies and recommends resolution processes. Directs vendors related to errors discovered and ensures ... on weekly vendor calls, identifies issues, directs vendor in the appropriate resolution and escalates severe issues to manager. + Customer Service- performs duties… more
- City National Bank (New York, NY)
- …existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution . * Understand material existing and emerging risks which align with ... * Strong knowledge of issue management practices with proven experience in issue resolution * Strong knowledge of financial services and products related to Payment… more
- University of Rochester (Rochester, NY)
- …to appropriate hospital staff members and follow-up to ensure satisfactory resolution . Assists staff members who request intervention in diffusing difficult or ... resolve potential complaints. Communicates frequently with patient family concerning resolution . Keeps complaint information confidential. + De-escalates situations where… more
- Publicis Groupe (New York, NY)
- …and dealer groups in assigned market area. + Provide exceptional problem resolution by implementing Epsilon solutions to satisfy dealerships' needs. + Actively ... participate in customer concern resolution and cancellation turnaround attempts while maintaining consistent support and service to existing clients. + Demonstrate… more
- University of Rochester (Rochester, NY)
- …and solve problems that may arise in the medication use system and communicating resolution to appropriate staff in a timely manner. + Triages phone calls and ... on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress required **LICENSES AND CERTIFICATIONS** + RPI - Reg… more
- GE Aerospace (Schenectady, NY)
- …the successful delivery of the project + Support test execution and owns defect resolution + Execute cutover tasks relevant to the Materials stream + Be responsible ... and influence across all organizational levels + Proven analytical and problem resolution skills + Ability to influence and build consensus with other Information… more
- VISTRADA (New York, NY)
- …verbal, and consultative skills (eg, professionalism, collaboration, negotiation, conflict resolution , quick learner, etc.) + Strong process and data ... testing required + Conducted QA test planning, including execution, maintenance and resolution of issues with automated test scripts. + Demonstrated ability to… more
- CVS Health (Albany, NY)
- …oversee and manage claims against CVS from the initiation of suit through resolution . + Managing all aspects of product liability mass tort litigations and complex ... and trial as necessary to oversee and assist in the defense or resolution of cases. **Required Qualifications** + 2+ years of legal experience, ideally with… more
- City of New York (New York, NY)
- …stakeholders, facility teams, and external vendors. This role ensures timely resolution of maintenance issues, effective communication with all parties. The ... track and update service requests in Service Now system to ensure timely resolution Provide real-time updates on ticket status (open, in progress, pending, resolved,… more
- M&T Bank (Buffalo, NY)
- …Technology standards and regulatory requirements. + Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected ... software packages Excellent problem solving skills to assist in issue resolution **Education and Experience Preferred:** Bachelor's degree Experience in creating… more