- Lenovo (NY)
- …sales team performance + Provide level of impact analysis with a recommended resolution on each topic + Provide an ongoing readout as to progress within ... adoption, be the liaison w/ CCOE for projects, training, & issue resolution + Enhance productivity by streamlining operations, automating processes, & leveraging the… more
- Catholic Health (Buffalo, NY)
- …ability to identify opportunities for improvements as well as positive problem resolution + Creates an environment in collaboration with the clinical education ... ability to identify opportunities for improvements as well as positive problem resolution . Maintains deadlines for coordination of data collection + Strong planning… more
- Kyndryl (Albany, NY)
- …architectures. + Deliver measurable outcomes such as improved first-call resolution , reduced handle time, and enhanced customer satisfaction. **Operational ... workflows into real-time call flows to support care gap closure and faster resolution . + Partner with CCaaS architects to build future-proof architectures with EHR,… more
- Albany Medical Center (Albany, NY)
- …of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The ... that drive overall departmental performance + Take ownership of issue and incident resolution + Provide all support actions that assist in the betterment of the… more
- KeyBank (Amherst, NY)
- …loans + Identifies simple contradictions in documentation requests and seeks resolution + Facilitates simple validation of borrowing entity + Regularly works ... to identify issues and demonstration of basic analytical, research, and problem- resolution skills + Moderate knowledge of banking policies, procedures, government… more
- Bassett Healthcare (Cooperstown, NY)
- …patient concerns for designated areas, responds personally to patient regarding resolution Attends meetings and serves on committees, as requested Accepts ... to Detail Auditing Interacting with People Build Relationships Conflict Resolution Time Management Team Building Leadership Physical Requirements: Sedentary Work… more
- Cengage Group (New York, NY)
- …a problem solver: actively assist the customer in obtaining the quickest resolution , provide initial troubleshooting, and ensure that digital courses are running ... data to action monitoring a course's success. Research to find a resolution to provide effective instructor support. + Dedicated to exceeding customers'… more
- The Salvation Army (Syracuse, NY)
- …and general clean-up and then there could be a time where conflict resolution , crisis intervention and supportive counseling is needed. What it comes down to ... and emotionally safe environment for residents and staff. Provide conflict resolution , crisis intervention and supportive counseling as needed. + Address immediate… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …staff as needed + Document patient reported information into TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with ... members to provide resolution to payment related issues on accounts/orders + Maintain and keep reasonable production as determined by supervisor + May assist in… more
- CVS Health (Albany, NY)
- …client expectations and business needs related to plan drafting and issue resolution . Designs and implements processes to ensure efficient, accurate drafting, with a ... claims, customer service, and client management-to ensure effective issue resolution and maintain strong working relationships. + Stay informed about… more