- Rochester Institute of Technology (Rochester, NY)
- …needs, develop and manage advising models. + Provide student problem resolution guidance and policy interpretation + Manage effective advisor assignments and ... Advocacy + Provide student-centered academic policy, process and problem resolution for the College - interpretation, explanation, and exceptions… more
- City of New York (New York, NY)
- …case action. Represent the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution /settlement hearing outcome. - Review Fair Hearing Evidence Packet prepared by Same… more
- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations is ... acting as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as a… more
- City of New York (New York, NY)
- …case action. Represents the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution /settlement hearing outcome. - Ensure that all case actions are reflected and… more
- City of New York (New York, NY)
- …case action. Represents the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution /settlement hearing outcome. - Ensure that all case actions are reflected and… more
- City of New York (New York, NY)
- …case action. Represent the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution /settlement hearing outcome. - Ensure that all case actions are reflected and… more
- Citigroup (New York, NY)
- …+ Document processes developed, actions taken and track matters to ensure resolution . + Collaborate with ICRM regularly to ensure correct interpretation and ... implementation. + Liaise with Compliance Assurance and Internal Audit to facilitate resolution of any issues identified. + Maintain oversight through review of… more
- FLACRA (Clifton Springs, NY)
- …use of technology by providing Tier 1 customer support for: problem resolution for hardware, applications, and process issues : developing and documenting IT ... software 2. Triage and escalate issues, monitor, and follow up to ensure proper resolution has taken place based on service level assignment by the IT team 3.… more
- BMO Financial Group (New York, NY)
- …+ Identify, assess, effectively challenge and oversee the satisfactory resolution of issues, including ensuring adequate management remediation plans and ... profile issues/risk cases to Compliance and business/group management for prompt resolution . + Analyze and report compliance information to Compliance and… more
- New York State Civil Service (Albany, NY)
- …CPCs to quickly mitigate risks.* Establishes clear escalation and resolution protocols.Surveillance Reporting & Documentation* Prepares regular reports summarizing ... analysis.* Reviewing global post-financial crisis approaches to financial institution resolution planning, including experience and expertise with approaches to… more