- TD Bank (New York, NY)
- …under minimal management guidance and supervision + Identify and lead problem resolution + Supports and may contribute to communication and change management ... and partners at all levels in the organization + Identifies and leads problem resolution to ensure customer needs are met + Contributes to the application of change… more
- City of New York (New York, NY)
- …the task handover during shift changes. - Record events, problems, and their resolution in Ticketing / Change Management System - Follow-up/update users and IT ... and resolve technical issues, ensuring timely and effective problem resolution . - Assisting in the testing and rollout of...teams to report and escalate issues and track their resolution . - Participating in cross-functional teams to ensure the… more
- Citigroup (Getzville, NY)
- …and mobilizing the appropriate resources to ensure a timely and satisfactory resolution . The individual within this role will be working closely with the** ... do** **Takes global ownership of client servicing issues and facilitates resolution through engaging Citi business partners** **Delivers client metrics and… more
- Citigroup (New York, NY)
- …and completion of the Separability workstream for Citi's annual recovery and resolution plans (RRP). The M&A Sr. Analyst supports the project management and ... + Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations. + Works with...the M&A team's efforts in the preparation of annual Resolution and Recovery plans to be presented to US… more
- TD Bank (New York, NY)
- …with tracking project tasks, dependencies, and requirement gaps (ensuring traction and resolution on all items) + Identifies and escalates issues to the appropriate ... individual(s)/group(s) to ensure prompt attention/ resolution + Ensures all infrastructure build activities are supported by adequate documentation **Education &… more
- City of New York (New York, NY)
- …allegations of discrimination. The Commission's Office of Mediation and Conflict Resolution ("OMCR"), revamped in 2017, has developed and implements a voluntary ... process for all parties to facilitate a quick, efficient, and mutually acceptable resolution of claims. The program allows OMCR to assist in facilitating resolutions… more
- Person Centered Services (Buffalo, NY)
- …to HR leadership to proactively address potential issues. + Lead the resolution of complex team member relations issues, conducting comprehensive and objective ... accurate documentation and tracking of employee relations cases ensuring timely resolution . + Foster strong working relationships across teams to enhance morale,… more
- GMHC (New York, NY)
- …+ Maintain communication with users regarding ticket status, next steps, and resolution . + Confirm completion of all support tickets through follow-up and closure. ... and changes. + Communicate effectively with users about ticket status, expected resolution timelines, and post- resolution steps. Requirements Special Skills and… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... the OATH Calendar Unit, and Administrative Law Judges in Contract Dispute Resolution Board matters, including by scheduling conferences and oral arguments and… more
- City of New York (New York, NY)
- …case action. Represents the agency at New York State Administrative Resolution /Settlement Hearings resulting from Same Day Resolution Conferences (SDRC) ... Temporary and Disability Assistance (OTDA) Clerk and the (SDRC) staff of the resolution /settlement hearing outcome. - Ensure that all case actions are reflected and… more