- Verint Systems, Inc. (Albany, NY)
- …features + Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible + Review documentation and guides created by more ... with databases: SQL + Ability to take ownership of assignments and drive to resolution + Ability to work in a fast-paced, high-energy environment + Knowledge of… more
- Citigroup (Brooklyn, NY)
- …client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution + Recognize transaction needs of clients, direct them to the ... sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies + Resolving complex client issues… more
- Xylem (Auburn, NY)
- …needed with customers and sales team + Coordinate the effective processing and resolution of customer RMAs and Product complaints: + Record customer complaints and ... product specifications, Coordinate with Quality to resolve customer complaint, Communicate resolution to customer and provide follow-up as needed + Participate in… more
- Lockheed Martin (Liverpool, NY)
- …HVAC, steam, electrical systems, and hydraulics\. Excellent communication, conflict resolution , and negotiation skills\. The ability to drive employee engagement, ... cooperative working relationships with all levels of personnel including conflict resolution and negotiation skills\. * Experience managing a Represented Workforce\.… more
- Saratoga Hospital (Saratoga Springs, NY)
- …coordination of care. + Applies advanced critical thinking and conflict resolution skills + Participate in new employee orientation, ongoing in-service programs, ... with electronic health records, EPIC preferred + Strong communication and conflict resolution skills Certifications / Licensure + RN License Salary Range: $29.65 -… more
- Verint Systems, Inc. (Albany, NY)
- …insights and recommendations to engineering and product teams + Track and drive resolution of root causes, ensuring long-term fixes are implemented + Build strong ... require + Mentor teams on best practices in problem identification, analysis, and resolution . **Minimum Requirements:** + 5 years experience in ITSM, SRE or DevOps… more
- NBC Universal (New York, NY)
- …Job Duties + Analyze claims and formulate litigation for early case resolution strategy + Conduct fact investigations in connection with litigation and compliance ... senior management on strength of claims and defenses, dispute avoidance and resolution + Respond to third-party subpoenas + Leading responses to regulatory inquires,… more
- Amgen (New York, NY)
- …support programs. They will also work on patient-level reimbursement issue resolution , requiring knowledge and experience with patient health information (PHI). + ... forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution + Educate offices using approved materials + Review patient… more
- Molina Healthcare (Yonkers, NY)
- …as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed decisions to ensure the successful resolution of all ... issues, problems and changes within the program so as not to alter or defer significantly from the agreed upon performance targets, milestones and major deliverables + Leads communication with authority with individuals and groups in a manner that engages and… more
- Bowery Residents Committee (Queens, NY)
- …Conduct in-service workshops on related topics to staff, such as, conflict resolution , assessments and client engagement and safety and other topics. Ensure that ... abuse issues strongly preferred. Knowledge of Motivational Interviewing, conflict resolution and/or other related best practices preferred. Understanding of the… more