- MTA (New York, NY)
- …Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries + Assist in Return to Vendor (RTV) ... analysis and resolution + Ability to use judgment in resolving issues...Integrate across teams to document, research, and ensure the resolution of supplier and employee inquiries regarding invoice approval… more
- TD Bank (New York, NY)
- …or graphs as required. + Investigate variances and assist in timely issue resolution and escalate matters to Managers or the Senior Manager when appropriate. + ... proactively follow up on identified issues and work toward resolution . + Must be able to think conceptually ("out-of-the-box")...within area of expertise + Identifies and leads problem resolution for complex issues at all levels **Education &… more
- Cardinal Health (Albany, NY)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations ... to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including...+ Works on routine assignments that require basic problem resolution + Refers to policies and past practices for… more
- WMCHealth (Kingston, NY)
- …in a fair and equitable manner. + Effectively manages conflict resolution and conducts formal personnel counseling when needed. Operations/Financial + Manages ... hospital and/or department. + Maintains positive employee relations by identification and resolution of issues and effective conflict resolution skills. +… more
- MTA (New York, NY)
- …with and providing recommendations to senior management for critical issue resolution . This position coordinates project delivery activities with C&D and operating ... for improved performance. Identify project issues and risks and ensure timely resolution and mitigation. Recommend solutions to senior management for the … more
- M&T Bank (Amherst, NY)
- …functional and operational support, including transactional processing and problem resolution . **Primary Responsibilities:** + Support various ISWM online portals. + ... service ticket and email which vary in complexity for resolution . + Act as a liaison between the client,...the client, relationship team and operational staff for issue resolution . + Follow department customer service standards when interacting… more
- Citigroup (New York, NY)
- …teams, serving as a key contact for internal requests/problem escalation and resolution , and with various internal and external audiences to ensure timely problem ... resolution .** **Partner with Relationship Manager and Product Partners to...foreign exchange, cash management, and trade services, ensuring timely resolution for client satisfaction.** **Help clients access Citi's global… more
- SUNY Morrisville (Morrisville, NY)
- …to manage student conduct cases, ensuring fair and educational resolution processes, and handle administrative duties like record-keeping, report writing, ... and data collection. Key responsibilities include investigating incidents, holding resolution meetings, developing educational programs, collaborating with other departments,… more
- City of New York (New York, NY)
- …CPRU Specialist performs outreach, administrative, analytical duties relating to the resolution of client fair hearing request related to Agency decisions affecting ... on cases that require follow up to determine case resolution . Explain the fair hearing process to clients and...operations regarding clients and fair hearing activities. - Send resolution letters to clients whose cases we have determined… more
- Parexel (Albany, NY)
- …+ Drives performance at the sites. Proactively identifies and ensures timely resolution to study-related issues and escalates them as appropriate. + Updates CTMS ... intensity accordingly during the study. + Ensures data query resolution in a timely manner. + Works with data...up on outstanding actions with study sites to ensure resolution in a timely manner. + Follows quality issue… more