- Medtronic (Albany, NY)
- …with key opinion leaders. + Ensure timely follow-up and prompt resolution to customer/patient technical and product issues, including after-hours support when ... needed. **Must Have: Minimum Requirements** + Bachelor's degree required + Minimum of 3 years of relevant experience **Nice to Have** + 3+ years of B2B or B2C sales experience. + Clinical experience or background selling clinically. + Excellent interpersonal… more
- Google (New York, NY)
- …technologies. + Proficiency in code and system health, diagnosis and resolution , and software test engineering. Google's software engineers develop the ... next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring… more
- Port Authority of New York and New Jersey (New York, NY)
- …Administrative Support + Track and analyze customer engagement, sentiment, and issue resolution metrics from social media and feedback portals. + Develop monthly and ... quarterly reports highlighting feedback trends, campaign performance, and actionable insights. + Assist with administrative tasks including maintaining documentation and ensuring alignment with the overall marketing team's workflows and objectives. Minimum… more
- Marriott (New York, NY)
- …is in use to recognize guest preferences and aid in problem resolution . **Supporting Handling of Human Resource Activities** * Identifies the developmental needs ... of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Provides feedback to individuals based… more
- CVS Health (Albany, NY)
- …solutions. + Identifies customer specific service issues, identifies solutions and leads resolution of issues working with other areas to implement. + Responds to ... customers' requests for claim analysis, plan design changes, and benefit questions and clarifications. + Collaborates with account management team to achieve growth/renewal objectives; assists in preparation and delivery of renewal packages. + Supports all… more
- HSBC (Buffalo, NY)
- …the understanding of policies and best practices + Support and Query Resolution : Provide support to Line Managers and employees by addressing queries effectively, ... ensuring clarity and understanding in service delivery + Reporting and Accountability: Report on governance related controls effectiveness and operational delivery, providing insights for improvement. Ensuring that potential risks are identified and mitigated… more
- Cintas (Henrietta, NY)
- …by performing simple tasks and following established procedures related to resolution of fire suppression issues. **Skills/Qualifications** Required: + High School ... Diploma/GED + Excellent phone demeanor and experience with customer service; experience must include answering phones and transferring calls Preferred: + Proficiency with the Microsoft Office Suite + Minimum 2 years of Fire Suppression Systems experience +… more
- Intermountain Health (Albany, NY)
- …and scheduler functions. Through investigation ensures accurate and effective resolution of customer concerns. Thoroughly and accurately uses staff scheduling ... systems to complete job expectations. Functions as a contact person for staff and manager on questions/issues related to timekeeping and scheduling applications. Accountable for ongoing continuing education in staff scheduling applications to stay current with… more
- Justworks (New York, NY)
- …+ Identify and escalate issues impacting these benefits and support resolution with senior members, internal and external stakeholders, including product and ... engineering teams as needed + Resolve member eligibility and benefit issues in relation to our medical products, adhering to our agreed-upon SLA for each request + Perform outreach and follow-up to external and internal partners through appropriate… more
- Molina Healthcare (Syracuse, NY)
- …HCS staff. Communicates findings to the Supervisor or Manager, HCS Department for resolution . + Maintains a minimal caseload as determined by leadership to ensure ... communication and adherence to appropriate guidelines and support staff who have an ongoing member case load for regular outreach and management. + As a Lead RN provide support, recommendations, and education as appropriate to all other clinical and… more