- Excellus BlueCross BlueShield (Utica, NY)
- …inquiries accurately & efficiently resulting in acceptable quality, First Contact Resolution , and performance. + Provides outreach related to claims, onboarding, ... needs while taking ownership and accountability for issue identification and resolution . + Ongoing participation in meetings, training, and skill development to… more
- M&T Bank (Fishkill, NY)
- …credit portfolio administration of Commercial credit and lending products, and resolution of operational issues in the post close/loan servicing function. Provide ... regulatory guidelines and ensure any issues are addressed and provide resolution . + Deep understanding and interpretation of commercial loan documentation, including… more
- MTA (New York, NY)
- …with and providing recommendations to senior management for critical issue resolution . This position coordinates project delivery activities with C&D and third ... for improved performance. Identify project issues and risks and ensure timely resolution and mitigation. Recommend solutions to senior management for the … more
- Meta (New York, NY)
- …ensure transparency, situational awareness of status and way forward, and timely resolution of issues 8. Maintain current awareness of project knowledge repository, ... Mechanical Discipline Led Design, Delivery & Quality onsite meetings to facilitate resolution of critical issues related to design 14. Collaborate and support in… more
- UHS (Binghamton, NY)
- …tools for troubleshooting including Lansweeper and Windows Remote Assistance. + Issue Resolution : Resolve simple problems without needing to escalate to Tier 2 or ... and service interruptions. + Records incidents, cataloging them by symptoms and resolution . + User Communication: Provide clear and concise information to users… more
- Sharecare (Albany, NY)
- …to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio. **Essential Job Functions:** + ... Collect, manage, and provide resolution of outstanding invoices from current and past due...past due accounts for an assigned portfolio. + Provide resolution of issues related to billing inquiries, disputes. +… more
- City of New York (New York, NY)
- …CPRU Specialist performs outreach, administrative, analytical duties relating to the resolution of client fair hearing request related to Agency decisions affecting ... on cases that require follow up to determine case resolution . Explain the fair hearing process to clients and...operations regarding clients and fair hearing activities. - Send resolution letters to clients whose cases we have determined… more
- Cayuse Holdings (Albany, NY)
- …contact for engagement-related activities, such as contract administration, dispute resolution , and cross-functional coordination. + Represent the interests of the ... adhere to HCMACS standards. + Ensure timely issue identification and resolution related to subcontractor roles, performance, or contractual obligations. +… more
- TD Bank (New York, NY)
- …including inquiries, audits, and exams + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Education ... and examination processes + Background in issue management, including identification, resolution , and documentation + Familiarity in data governance and data-related… more
- City of New York (New York, NY)
- …to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue ... until the issuance of a fair hearing decision. The Resolution unit is responsible for processing resolution ...The Resolution unit is responsible for processing resolution actions initiated during evidence packet review and/or preparation… more