- Highmark Health (Albany, NY)
- …**Preferred** + 1 year of claims processing experience + Inquiry resolution system, OCWA, Oscar, Outlook experience **LICENSES or CERTIFICATIONS** **Required** ... + None **Preferred** + None **SKILLS** + Strong verbal and written communication skills. + Ability to take direction and to navigate through multiple systems simultaneously. + Knowledge of administrative and clerical procedures and systems such as word… more
- YMCA of Central New York (Liverpool, NY)
- …a way that makes each person feel valued; initiates action for prompt resolution ; looks for better ways to serve in involve members, participants, internal customers ... and others. + Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively… more
- IBM (Denver, NY)
- …* Log and track support requests using a ticketing system, ensuring timely resolution or escalation. * Escalate unresolved issues to Tier 3 support teams as ... needed. * Perform quality assurance monitoring to reduce handle times and increase efficiency. * Work to update and maintain operating procedures and knowledge base documentation. * Support onboarding/off-boarding processes including account setup and… more
- Metro One Loss Prevention Services Group (Central Valley, NY)
- …and communication skills with associates, visitors, and vendors. + + Strong conflict resolution skills with the ability to perform under pressure. + + Computer ... skills on a variety of programs. Security Officer Responsibilities + + Provide protection of all company assets including people, property, and information systems. + + Respond to emergency situations such as medical, fire, weather, and security related… more
- New York Power Authority (White Plains, NY)
- …of scientific principles to complex environmental and public policy issues and resolution of issues associated with regulatory mandates applicable to the Authority's ... diverse fleet of facilities. + Execute all necessary steps to ensure that the Authority meets its Commitment to the Environment. + Supervise NYPA personnel in the implementation and management of sustainability initiatives involving energy management. + Ensure… more
- Google (New York, NY)
- …or industry setting. + Experience in code and system health, diagnosis and resolution , and software test engineering. + Ability to self direct and contribute to ... project direction. + Ability to collaborate well both within and outside the team. Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our… more
- NCR Atleos (New York, NY)
- …to the appropriate internal parties in order to drive them toward resolution * Continually fill the pipeline with qualified opportunities and execute winning ... sales campaigns to deliver quarter on quarter growth from those opportunities * Obtains customer or industry information that assists in responding to customer's needs and requirements; Capitalizes on industry knowledge and customer contacts to uncover future… more
- Marriott (New York, NY)
- …knowledge on local destination (eg, local attractions, events, etc.). * Monitors the effective resolution of guest issues that arise as a result of the sales process ... by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. * Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering… more
- Meta (New York, NY)
- …Wellness Response Partner Responsibilities: 1. Respond to and lead in the resolution of reported wellness response incidents quickly, and with empathy, connecting ... individuals impacted to the right resources 2. Intakes, triages, manages, and aligns cross-functional resources to address all Wellness Response cases appropriately 3. Provide rotational on-call coverage, covering weekends and holidays, ensuring 24/7/365… more
- TD Bank (New York, NY)
- …- identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external ... research projects; supports the development/delivery of presentations/communications to management or broader audience + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the… more