- TD Bank (Jamison, PA)
- …as a Customer advocate in improving customer financial confidence, providing customer resolution , proactive tips and insights on saving time & money + Consistently ... experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution + Engages in lobby… more
- UPMC (Pittsburgh, PA)
- …+ Troubleshoot issues and propose feasible solutions and follow through to resolution . + Assist with guiding, developing and knowledge transfer of junior team ... dealing with challenging system or business issues and facilitate group discussion/ resolution as necessary. + Develop robust documentation for system processes, gap… more
- UPMC (Pittsburgh, PA)
- …policies. Provide leadership and guidance to the multi-disciplinary teams and facilitates resolution of issues/barriers. Serve as a role model for team members. ... to prepare and critically analyze data, make appropriate recommendations toward resolution , and follow-through of identified action is required. + Demonstrates a… more
- Amazon (Fairless Hills, PA)
- …issues brought by their customer base, engaging other teams when needed to drive resolution * Solve problems at their root and step back to understand the broader ... Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal… more
- Globus Medical, Inc. (Collegeville, PA)
- …pricing and account data analyses; and accurate reporting and discrepancy resolution , works with department such as Accounts Receivable and Customer Service ... to analyze pricing and account data, provide accurate reporting and discrepancy resolution + Analytical thinking skills and a mathematical aptitude with organized… more
- PPL Corporation (Allentown, PA)
- …maintenance functions with engineering analysis, troubleshooting, problem identification, problem resolution activities. + Assists Engineers with large projects, as ... maintenance functions with engineering analysis, troubleshooting, problem identification, problem resolution activities. + Assists Engineers with large projects, as… more
- Humana (Harrisburg, PA)
- …members. The Medicare Inbound Contact Representative 2 strives to provide the member a resolution or pathway to resolution on each call while providing a perfect ... call experience. The Medicare Inbound Contact Representative 2 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** +… more
- Coinbase (Harrisburg, PA)
- …owning the full lifecycle of an issue from initial triage through to resolution . * Partner directly with Engineering to troubleshoot and resolve complex on-chain and ... platform-level issues, providing clear, concise analysis to accelerate resolution . * Assist in the execution of core token events, including vesting releases and… more
- GE HealthCare (State College, PA)
- …Occasional travel to customer sites may be required to support issue resolution and strengthen relationships. GE HealthCare is a leading global medical technology ... and Customer Satisfaction Opportunity (CSO) processes to ensure timely and effective resolution of customer concerns. + Lead risk management activities related to… more
- CVS Health (Johnstown, PA)
- …issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining flexible for both scheduling and business needs, while ... bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing the best… more