- Penn Medicine (Philadelphia, PA)
- …to meet service expectations Focus energies on collaborating in problem resolution rather than finding blame Manage patient/client complaints and provide timely ... follow up to ensure satisfaction Ensure that staff understand and demonstrate service recovery commitment Support and Foster Employee Satisfaction: Regularly meets with employees to improve communication and to build productive relationships. Continuously… more
- Penn Medicine (West Chester, PA)
- …law. Ensures thoroughness and consistency in investigations, recommendation, and complaint resolution . + Communicates to Human Resources staff the importance of ... patient satisfaction, quality of care, and sound financial performance and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations. + Ensures employee satisfaction by providing leadership for… more
- GE Aerospace (Trevose, PA)
- …outages + Analyze failure points in services to model risk level and resolution steps if failure occurs. Assist in driving architecture enhancements into system to ... mitigate potential failure points + Programmatically monitor for and remediate configuration drift of critical devices + Develop response plans to potential failure points and evaluate effectiveness during planned tests + Perform comprehensive operational… more
- Utilities Service, LLC (Willow Grove, PA)
- …the primary point of contact for Oracle Fusion ERP system issues, ensuring timely resolution of issues and user queries. + Diagnose and resolve complex technical and ... functional issues related to Oracle Fusion ERP module in Finance such as GL, AP, Billing, AR, Fixed Assets and Projects. + Collaborate with cross-functional teams to ensure alignment and integration of Oracle Fusion solutions. + Mentor junior team members and… more
- Penn Medicine (Lancaster, PA)
- …time for laboratory standards. + Troubleshoot clerical and specimen issues to resolution . + Facilitate lab result distribution by a variety of methods such ... as phone, fax, and mail. + Provide customer service to internal and external customers both in person and by telephone. + Work cross-functionally with other laboratory and clinical areas providing support, including but not limited to, telephone support,… more
- Penn Medicine (Philadelphia, PA)
- …The role requires a commitment to be available for troubleshooting, issue resolution , and support, ensuring the continuous operation of vital systems within the ... healthcare environment. Candidates expressing interest in this role should possess a comprehensive understanding of HL7 protocol, Capsule Technology, GE CPN Connect application, and other relevant healthcare-related applications. Additionally, the incumbent… more
- Penske (Langhorne, PA)
- …operating systems in order to ensure operational compliance and correct exception resolution , Complete all necessary records and reports in a timely and accurate ... fashion. **Finance:** -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and… more
- Carnegie Mellon University (Pittsburgh, PA)
- …strong partner relationships, monitor customer satisfaction, and ensure robust incident resolution and service improvement efforts. + Ensure proper management of ... vendor partnerships and contracts, support negotiations, monitor service performance, and ensure product support teams have access to training resources. + Establish and continuously improve policies, procedures, and service delivery protocols. + Collaborate… more
- The Goodyear Tire & Rubber Company (Wilkes Barre, PA)
- …and providing customers with cost analysis and benefits. + Ensuring prompt resolution of tire adjustments and ensuring that customer casings are handled ... appropriately. + Delivering tires to customers as needed. **Basic Requirements: ** + 2 years or more of successful Sales and/or Business to Business experience + Must have a valid driver's license for the type of vehicle required for the position and be able… more
- Penske (Reading, PA)
- …applicable code * Support mission critical applications and assist in the resolution of customer issues. * Design backend database schemas. * Produce deliverables ... with clean, well-documented and easily maintainable code that adheres to defined coding standards. * Write unit / UI tests to identify defects and leverage CI/CD for building and deploying code. * Triage production issues and work with multiple teams to… more