- Marriott (Philadelphia, PA)
- …questions and directs guests within the lobby. Supports the tracking and resolution of service issues. **CANDIDATE PROFILE** **Education and Experience** * High ... with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the… more
- Cognizant (Harrisburg, PA)
- …diagnosing and resolving technical issues with high First Contact Resolution rates (FCR). 3. Following established policies, procedures, processes, and ... workflows to ensure appropriate resolution of issues of limited scope. 4. Documenting all issues comments and resolutions in appropriate software system… more
- CVS Health (Harrisburg, PA)
- …testing (UAT) with business stakeholders and end users + Document defects, track resolution , and validate fixes prior to release + Oversee pilot rollouts and gather ... data flows, and technical specifications + Lead troubleshooting and issue resolution for platform and integration issues + Coordinate vendor technical reviews… more
- Niagara Bottling LLC (Allentown, PA)
- …development, disciplinary actions).Performs benefits administration to include claims resolution , change reporting, approving invoices for payment, and communicating ... respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments… more
- TD Bank (Jamison, PA)
- …as a Customer advocate in improving customer financial confidence, providing customer resolution , proactive tips and insights on saving time & money + Consistently ... experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution + Engages in lobby… more
- Amazon (Fairless Hills, PA)
- …issues brought by their customer base, engaging other teams when needed to drive resolution * Solve problems at their root and step back to understand the broader ... Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal… more
- Globus Medical, Inc. (Collegeville, PA)
- …pricing and account data analyses; and accurate reporting and discrepancy resolution , works with department such as Accounts Receivable and Customer Service ... to analyze pricing and account data, provide accurate reporting and discrepancy resolution + Analytical thinking skills and a mathematical aptitude with organized… more
- PPL Corporation (Allentown, PA)
- …maintenance functions with engineering analysis, troubleshooting, problem identification, problem resolution activities. + Assists Engineers with large projects, as ... maintenance functions with engineering analysis, troubleshooting, problem identification, problem resolution activities. + Assists Engineers with large projects, as… more
- Coinbase (Harrisburg, PA)
- …owning the full lifecycle of an issue from initial triage through to resolution . * Partner directly with Engineering to troubleshoot and resolve complex on-chain and ... platform-level issues, providing clear, concise analysis to accelerate resolution . * Assist in the execution of core token events, including vesting releases and… more
- GE HealthCare (State College, PA)
- …Occasional travel to customer sites may be required to support issue resolution and strengthen relationships. GE HealthCare is a leading global medical technology ... and Customer Satisfaction Opportunity (CSO) processes to ensure timely and effective resolution of customer concerns. + Lead risk management activities related to… more