- Comcast (Philadelphia, PA)
- …When appropriate, follows established escalation procedures to expedite prompt resolution . + Illustrates competencies of a technology enthusiast. Uses multiple ... apply information to any customer interaction. + Assist customers to self-guided resolution while illustrating genuine concern and words that work throughout the… more
- TEKsystems (Conshohocken, PA)
- …ongoing support of customer interactions, as well as problem resolution , along with maintaining general office operations. **Responsibilities** **Key ... administrative support to all internal and external employeesand assist with problem resolution related to process, operational, and technology questions. + Serve as… more
- The Raymond Corporation (York, PA)
- …Monitor and manage escalated Infrastructure tickets to ensure timely response and resolution of IT support requests. * Develop and implement cloud-focused policies, ... or IT-recommended implementations. * Coordinate with other IT teams for incident resolution and project support. * Ensure that all support documentation, FAQs, and… more
- Wolters Kluwer (Philadelphia, PA)
- …responsibility for implementing best practices in coordinating the investigation and resolution of common customer issues/requests for key accounts. The Product ... a product's "subject matter expert" for coordinating the investigation and resolution of customer issues across cross-functional internal teams (including, but not… more
- The Cigna Group (Oakdale, PA)
- …consistently achieved. + Serve as a resource for staff, supporting problem resolution and addressing questions related to intake workflows. + Model organizational ... Microsoft Office and related systems. + Strong decision‑making, time‑management, and conflict‑ resolution skills. + Knowledge of medical terminology. If you will be… more
- Incora (West Chester, PA)
- …with suppliers in support of all procurement efforts, delivery, and/or quality, including problem resolution and material expedites + Act as a focal point for the ... resolution of procurement discrepancies by communicating with customers and suppliers, interfacing with multiple business and computer systems; and initiating actions… more
- Ensono (Philadelphia, PA)
- …Also assist team members and other areas with technical questions and problem resolution . Functional knowledge of z/OS Opsmvs or z/SA Automation or both products and ... problem identification and prevention + Provide and document problem analysis, resolution , and prevention, designing procedures and best practice techniques + Owner… more
- TD Bank (Philadelphia, PA)
- …developing and implementing action plans for data risk mitigation and issue resolution + Works in partnership with control partners (ie, Technology Risk Management, ... and guides others within area of expertise + Analyzes and leads problem resolution for complex issues at all levels + Participates in project meetings/working… more
- CenterWell (Harrisburg, PA)
- …the quality of workplan items conducted by the team + Issues management & resolution for areas of oversight, drive solutions to resolve issues + Facilitation of ... initiatives and decisions + Facilitate conversations across Home Health leaders to drive resolution of issues and improvement of Quality + Train team on risk… more
- Oracle (Harrisburg, PA)
- …the cloud database services. + Drives and actively participates in the resolution of complex technical issues spanning various services + Understand the end-to-end ... issues and define mitigations. + Drives and actively participates in the resolution of complex technical issues spanning various services + Understand the end-to-end… more
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