- Fresenius Medical Center (Coraopolis, PA)
- …Reports more complex issues and complaints to DC staff or Customer Service for resolution Observe and reports any pertinent anomalies at customer sites + May set up ... knowledge of general aspects of the job. + Escalates issues to supervisor for resolution as deemed necessary. + Assist with various projects as assigned by direct… more
- St. Luke's University Health Network (Allentown, PA)
- …support, and development to assigned applications. Resolves or facilitates resolution of basic reported application issues, testing and maintaining application/ ... support and development to assigned applications. + Resolves and/or facilitates resolution of basic reported application issues. Escalates more complex issues as… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …manage Fleet Vendor relationship including day to day operations and issue resolution . Escalate issues as appropriate to senior management. + Proactively source and ... + Manage day-to-day field fleet program, including vendor relationships and issue resolution . + Monitor fleet usage, ensure maintenance schedules, and manage cost… more
- TD Bank (Philadelphia, PA)
- …and/or high-risk issues, determining the most appropriate course of action for resolution + Drives Advice Behaviors within the team by coaching and developing ... compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the… more
- Commonwealth of Pennsylvania (PA)
- …for answering general questions but referred issues to someone else for resolution . + C. I have successfully completed college-level coursework related to ... communications, public speaking, public relations, or conflict resolution . + D. I have NO experience or training related to this work behavior. 16 In the text box… more
- University of Pennsylvania (Philadelphia, PA)
- …responsibilities, with a focus on promoting effective communication, conflict resolution , and collaborative labor-management initiatives. In addition to labor ... relations, with a demonstrated track record of successful negotiation and conflict resolution . + Strong knowledge of labor laws, regulations, and practices, with the… more
- TEKsystems (Harrisburg, PA)
- …-Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system ... issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching… more
- Defense Logistics Agency (New Cumberland, PA)
- …planning, design (system/cybersecurity/InfoSec),fielding, operation, protection, troubleshooting, and problem resolution of all components of the industrial controls ... planning, design (system/cybersecurity/InfoSec), fielding, operation, protection, troubleshooting, and problem resolution of all components of the Industrial Controls System… more
- Cardinal Health (Harrisburg, PA)
- …run and operational support. + Lead and participate in high-impact incident resolution using logs and anomaly detection tools (Splunk, Dynatrace), root cause ... requirements from various stakeholders. + Ensure leadership for system outages, problem resolution , root cause analysis, change and release management. + Engage with… more
- Berry Global (Brookville, PA)
- …goals + Works with local union officers on employee relations, grievance resolution and actively participates in contract negotiation process + Responsible for the ... directed + Exemplary interpersonal and relationship building skills + Superior conflict resolution skills + Working knowledge of local, state & federal employment… more