- Defense Logistics Agency (New Cumberland, PA)
- …technical advisor for supply and transportation functions, including research and resolution of Incoming Supply Discrepancy Reports (ISDRs). Monitors various aspects ... and technical advisor for supply and transportation functions, including research and resolution of Incoming Supply Discrepancy Reports (ISDRs). Leads the team in… more
- Amcor (Pittston, PA)
- …to all employee complaints and inquiries. Advises management in appropriate resolution of employee relations issues. Investigates employee complaints and determines ... results, and presents findings to management. Advises management in appropriate resolution of employee relations issues. Responds to inquiries regarding policies,… more
- Target (York, PA)
- …driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, ... by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution , driving loyalty and cleanliness standards. + Lead and demonstrate a… more
- Oracle (Harrisburg, PA)
- …and inclusive culture. + Own customer satisfaction, SLA performance, and resolution of complex, high-impact escalations. + Drive operational excellence through ... continuous improvement initiatives. + Implement data-driven approaches to reduce time-to- resolution , prevent recurring issues, and improve service reliability. +… more
- WellSpan Health (York, PA)
- …care or service on-the-spot, and makes recommendations for permanent/long term resolution . + Anticipates and resolves patient/family concerns in a timely manner. ... Required **Knowledge, Skills, and Abilities:** + Excellent communication/interpersonal, conflict resolution , problem-solving, confrontational and other leadership skills. **Benefits Offered:**… more
- Ensono (Philadelphia, PA)
- …Assisting team members and other areas with technical questions and problem resolution , Monitoring and tuning of systems software, Functional knowledge, use of z/OS ... ISV products) in support of Software Lifecycle Management + Incident / Problem resolution What the Ideal Candidate Brings to this Role _Required Qualifications help… more
- Teleperformance USA (PA)
- …a fast paced, customer facing environment** + **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet ... services and or devices including troubleshooting, triage, and additional required resolution techniques.** + **Deliver in scope support for internet service and… more
- UPMC (Pittsburgh, PA)
- …identified trends to appropriate leadership. + Aggressively manage Denial and Edit resolution processes and make improvements to minimize or eliminate. + Develop a ... and assistance to staff in the completion of difficult duties/responsibilities and resolution of complex issues. + Monitor and support daily staff functions by… more
- Carrington (Coraopolis, PA)
- …correspondence. + Collaborate with other business units to assess appropriate resolution , when necessary. + Compose responses or utilize standard templates that ... to requesters, summarizing essential information, outcomes of actions taken, and final resolution . + Review and respond to escalated verbal complaints received from… more
- Lumen (Harrisburg, PA)
- …for Lumen customers internal and external and partners with single contact resolution . The Senior Solution Delivery Manager will provide excellent support to ... to customers to prevent escalations by presenting options and recommendations for resolution + Validate Planning scope and set accurate project milestones. Work with… more