- GE HealthCare (PA)
- …policies & procedures. * Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. * Learn and ensure ... equipment. * Mentor with and assist more experienced technicians on progressive repairs and resolution , and will work as a member of the local team to provide… more
- Arkema (Radnor, PA)
- …with plants and terminals to resolve supply chain challenges. + Issue Resolution Resolve crisis situations during and after business hours while maintaining strong ... and close complaints in BU systems, assign investigations, and manage resolution . Investigate and resolve residuals and credit issues, process adjustments within… more
- Oracle (Harrisburg, PA)
- …engineering division You will work independently on development and issue resolution , ensure timely delivery of project artifacts, and provide comprehensive support ... potential risks, problem areas and develop procedures that provide effective workarounds/ resolution customer(s). + You have a broader view across multiple processes… more
- Eaton Corporation (Moon Township, PA)
- …Provide customer service support. * Negotiate customer discrepancies or disputes to resolution and document root cause. * Research and reconcile customer payments. * ... in accordance with established limit of authority matrix. * Support deduction resolution efforts of deduction analyst(s) assigned to portfolio. * Participate in… more
- Geisinger (Wilkes-Barre, PA)
- …and duties as assigned. + Assists in testing for releases, patches, problem resolution , new solutions, etc. + Reviews and manages error reports associated with the ... job duty being performed. Provides resolution . + Responsible for maintaining office supplies, ensuring adequate stock levels. Communicates to Health Records… more
- BrightView (Blue Bell, PA)
- …timeframes, further escalating inquiries as appropriate to uphold timely, effective resolution + Collaborate effectively with others in order to execute tasks ... the self-service options, systems, products, services, etc. in order to drive rapid resolution and empower the customer + Manage periodic reporting from systems +… more
- Cognizant (Harrisburg, PA)
- …teams. Primary goal is ensuring system stability, rapid incident resolution , and continuous operational improvement for the Digital Commerce platform. ... for product catalog inconsistencies. + SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs). **Application &… more
- Penske (Shippensburg, PA)
- …existing data for inaccurate data * Manage unsalable inventory to resolution -Accurately document information on product recalls, including physically segregating as ... required. -Work with procurement on product expiration and product holds to final resolution -Accurately record dump / donate and other product dispositions * Ensure… more
- Pacific Northwest National Laboratory (Harrisburg, PA)
- …Testing (SIT) and assist with UAT readiness, defect triage, and resolution . + Evaluate Oracle quarterly cloud updates, perform impact analysis, coordinate ... with integration teams on HCM integrations and support end-to-end issue resolution . + Document functional and technical designs, workflows, decisions, and support… more
- Eaton Corporation (Boothwyn, PA)
- …+ Communicate with customers, warehouse, and plants to facilitate problem resolution + Collect, analyze, and utilize market intelligence regarding competitive ... solutions to customer issues by utilizing available resources or creating procedure for resolution + Be aware of and responsive to market conditions and competitive… more