- Leviton (New Holland, PA)
- …electrical issues. Provides input into decisions regarding problem diagnosis and resolution . Programs equipment and completes assigned projects with guidance from ... electrical issues. Provides input into decisions regarding problem diagnosis and resolution . Programs equipment and completes assigned projects with guidance from… more
- Comcast (Philadelphia, PA)
- …branch spins cadence to optimize automation effectiveness **Risk Management & Issue Resolution ** + Track release blockers, lead troubleshooting efforts, and ensure ... resolution before each release window + Coordinate rollback plans, incident response, and remediation processes **Process Improvement & Standards** + Define and… more
- Trinity Health (Langhorne, PA)
- …support in matters pertaining to grievance procedures, mediations, and dispute resolution . + Coordinates the delivery and utilization of RHM communications, tools, ... to HR, colleague and labor relations, collective bargaining, colleague dispute resolution , conducting investigations, and fostering a positive colleague and labor… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …skills; exhibits professional maturity, confidence, and competence. Strong conflict resolution skills: proven ability to achieve conflict resolution ... effectively and quickly with affected parties and work in a cross-functional environment. + Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions. +… more
- Carrington (Coraopolis, PA)
- …an initial review of the item to determine proper next steps for resolution . + Distribution of customer requests to appropriate internal business units for handling ... and resolution . + Completes a full review of Loan Admin Support requests received to determine the validity of the requests and if proper authorizations are included… more
- The Hershey Company (Hershey, PA)
- …and track customer orders with third party transportation providers *Ensure timely resolution of escalated issues on behalf of the customer *Develop and maintain ... stakeholders and foster collaboration to serve customer needs *Coordinate the resolution and response to internal and external inquiries and engage functional… more
- Utilities Service, LLC (Reading, PA)
- …Superior problem-solving and technical computer skills to provide Support Desk ticket resolution + Prior experience with support of data, databases, and Support Desk ... + Ability to work from office setting 100% of time + Ability to travel with possible overnight stays (5 - 10%) + Ability to handle and track hardware in support of software and user + Prior experience training or supporting training on software/s to new or… more
- GE HealthCare (PA)
- …area. Eventually may assist more experienced technicians on progressive repairs and resolution with the proper training. * Observe communications with customers as ... directed, to ensure resolution and proper follow-up, leading to customer satisfaction. * Observe documentation of repair actions and submission of reports/summaries… more
- Cengage Group (Philadelphia, PA)
- …across multiple systems, browsers, and applications. **Problem Solving & First-Contact Resolution :** + Identify issues quickly, determine the underlying cause, and ... **De-escalation & Customer Advocacy:** + Use emotional intelligence and conflict- resolution techniques to de-escalate tense or emotionally charged situations. +… more
- GE HealthCare (PA)
- …policies & procedures. * Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. * Learn and ensure ... equipment. * Mentor with and assist more experienced technicians on progressive repairs and resolution , and will work as a member of the local team to provide… more