- Comcast (Willow Grove, PA)
- …SSL certificates for all supported web servers. + Actively participates in problem resolution , using knowledge about systems which are under his or her direct ... or any other basis protected by applicable law. **Skills:** Problem Resolution ; Incident Response Operations; Response Time; Researching; Troubleshooting; Dynamic Ad… more
- CVS Health (Harrisburg, PA)
- …enhancements, projects, models), user acceptance testing, training, issue analysis & resolution , trending, and Segment/Enterprise reporting. You will be required to ... Extensive Anaplan model experience to support users/businesses/segments for issue analysis/ resolution . **Preferred Qualifications:** + Process improvement and technology methodologies… more
- Comcast (Philadelphia, PA)
- …branch spins cadence to optimize automation effectiveness **Risk Management & Issue Resolution ** + Track release blockers, lead troubleshooting efforts, and ensure ... resolution before each release window + Coordinate rollback plans, incident response, and remediation processes **Process Improvement & Standards** + Define and… more
- GovCIO (Harrisburg, PA)
- …provide tailored guidance. + Escalate issues appropriately while maintaining ownership through resolution . + Provide clear and reassuring guidance to end users while ... performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). + Stay composed and professional… more
- GE HealthCare (Erie, PA)
- …* Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement ... and objectives. * May assist more experienced technicians on progressive repairs and resolution . Work as a member of local team to provide efficient service delivery… more
- Constellation (Pottstown, PA)
- …of pending or future schedule discrepancies and recommends options for resolution . Additionally, will assist in calculating project earned values. The Senior ... and risks to Project Management leadership and recommends options for resolution . **Primary Duties and Accountabilities** + Coordinate, develop and Update discipline… more
- Trinity Health (Langhorne, PA)
- …support in matters pertaining to grievance procedures, mediations, and dispute resolution . + Coordinates the delivery and utilization of RHM communications, tools, ... to HR, colleague and labor relations, collective bargaining, colleague dispute resolution , conducting investigations, and fostering a positive colleague and labor… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …skills; exhibits professional maturity, confidence, and competence. Strong conflict resolution skills: proven ability to achieve conflict resolution ... effectively and quickly with affected parties and work in a cross-functional environment. + Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions. +… more
- Carrington (Coraopolis, PA)
- …an initial review of the item to determine proper next steps for resolution . + Distribution of customer requests to appropriate internal business units for handling ... and resolution . + Completes a full review of Loan Admin Support requests received to determine the validity of the requests and if proper authorizations are included… more
- The Hershey Company (Hershey, PA)
- …and track customer orders with third party transportation providers *Ensure timely resolution of escalated issues on behalf of the customer *Develop and maintain ... stakeholders and foster collaboration to serve customer needs *Coordinate the resolution and response to internal and external inquiries and engage functional… more
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