- IQVIA (Philadelphia, PA)
- …Independently work with client data managers, vendors, internal team members for resolution + Ensure appropriate resources are assigned to meet project deliverables. ... and drive change (possibly across a customer account) + Ensure timely follow-up and resolution of compliance issues. + Serve as Subject Matter Expert (SME) + Provide… more
- Leonardo DRS, Inc. (Johnstown, PA)
- …rigorous Change Management controls. + Identify obsolescence issues and develop resolution plans to maintain customer delivery dates and continued production ... Technical Data Packages + Ability to troubleshoot and plan approach to resolution of failures from environmental qualification and factory acceptance testing +… more
- Lockheed Martin (King Of Prussia, PA)
- …technical trade studies and design maturation efforts * Participate in issue resolution and develop solutions to technical problems of varying complexity while ... and operational deployment\) * Experience with Q\-Notes & non\-discrepant hardware resolution * Ability to coordinate across multiple disciplines including stress,… more
- SHI (Harrisburg, PA)
- …collaborate with others to manage solutions, and drive results in problem resolution . **Skill Level Requirements** + Deep knowledge of Palo Alto Networks XSIAM: ... to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best… more
- GE HealthCare (PA)
- …+ Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement ... and objectives. + May assist more experienced technicians on progressive repairs and resolution . Work as a member of local team to provide efficient service delivery… more
- UGI Corporation (Denver, PA)
- …Provide guidance and support for the day-to-day operations of LIURP, manage the resolution of customer complaints, and promote a positive customer experience. 35% + ... the Customer Outreach Department and Deloitte to identify and manage the resolution of Customer Outreach System defects and implementation of system enhancements.… more
- RES (Harrisburg, PA)
- …a liaison between IT, business stakeholders, and third-party vendors, coordinating resolution of complex technical issues and ensuring alignment with organizational ... Management (ITSM) framework, ensuring structured deployment, change control, and incident resolution . Track all activity in the ITSM platform to monitor KPIs,… more
- Evertz Microsystems Limited (Indiana, PA)
- …teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical advisor or specialist ... processes, reviewing system and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. + Act as single point… more
- PagerDuty (Harrisburg, PA)
- …communication tools into powerful operational command centers for incident collaboration and resolution . This is an exciting opportunity as you will own the vision ... + Drive adoption of proactive, context-rich, and automated workflows that improve resolution speed and reduce toil + Collaborate with design, engineering, and… more
- St. Luke's University Health Network (Allentown, PA)
- …Participate on implementation/installation and project teams, resolving or facilitating resolution of basic reported application issues, developing, validating, and ... on implementation / installation project teams + Resolves and/or facilitates resolution of basic reported application issues. Escalates more complex issues as… more