- PNC (Pittsburgh, PA)
- …- Critical thinking - Ability to identify problems and escalate for resolution - Multi-tasking / time management - Interpersonal skills including communication with ... as usual activities. Identifies risk, assesses impact and makes recommendations on resolution . Reports and escalates risk and program compliance as appropriate. PNC… more
- Highmark Health (Harrisburg, PA)
- …and/or develops new approaches to achieving improvement. + Assists in ensuring the resolution of a variety of architecture and business problems and serves as a ... customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making + Interacts with departments across the organization… more
- Insight Global (Newtown Square, PA)
- …and quality rules. o Drive data stewardship programs and facilitate issue resolution across domains. o Ensure compliance with regulatory requirements (HIPAA, CMS, ... elements and quality rules. o Drive data stewardship programs and facilitate issue resolution across domains. NOTE: we are looking for candidates willing to come… more
- Educational Testing Service (Harrisburg, PA)
- …consistently devising solutions to resolve them. Ensure prompt response and resolution by collaborating with IT's service delivery partners. + Stay informed ... at the forefront when participating in pilots, during incident escalation and resolution , and all aspects of service delivery EDUCATION AND EXPERIENCE + Bachelor's… more
- Ankura (PA)
- …present our findings in visual presentations and expert reports for mediation, dispute resolution boards, arbitration panels, and in court for judges and juries. Our ... expertise, when required. Expert Dispute Services: Our construction dispute resolution professionals provide expert advice and independent professional opinions. We… more
- Two95 International Inc. (Wyomissing, PA)
- …manner, in accordance with incident management standards. + Manage the incident resolution process for all open incidents by following up with assigned support ... personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. + Acquire and maintain current knowledge of relevant software,… more
- Parexel (Harrisburg, PA)
- …image with its external stakeholders. The Sr. CRA is responsible for the resolution of all protocol-related issues for assigned investigator sites and will work ... investigators sites, as needed, to bring SAE reports required information to resolution + Submit all required reports, documentation, updates and tracking within… more
- Guidehouse (Philadelphia, PA)
- …Dynamics D365 Customer Engagement modules + Provide Batch Job monitoring and issue resolution + Provide Integration monitoring and resolution + Scribe experience ... necessary + Experience across the full MS BI Stack - SSIS, SSAS, SSRS + Experience on Microsoft Portals + Experience with Agile methodology **What Would Be Nice To Have** **:** + Experience in "Big 4" or equivalent established consulting firm and/or Microsoft… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket ... or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …from invoicing to cash collection and being the primary contact for problem resolution for the customers in their portfolio. They would handle a portfolio size ... + Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans + Proactively identify problems,… more