- TD Bank (Philadelphia, PA)
- …to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution ... requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with Store Leaders for Lobby Leadership + Acts… more
- Commonwealth of Pennsylvania (PA)
- …to basic staff concerns and forwarding complex issues to the appropriate area for resolution . I was responsible for following up on the issue and ensuring it was ... to basic staff concerns and forwarding complex issues to the appropriate area for resolution . Someone else was responsible for following up on the issue and ensuring… more
- Penn Medicine (Lititz, PA)
- …from insurance companies and patients by researching and or working with Account Resolution and Customer Service Teams for timely resolution . + Provide timely ... of assigned inventory for the purpose of maintaining appropriate posting lag, and resolution of outstanding AR inventory. + Keep supervisor manager informed of any… more
- Commonwealth of Pennsylvania (PA)
- …budgets, receipts, and expenditures. Reports errors detected and recommends potential resolution . Levels of Performance Select the Level of Performance that best ... for monitoring program budgets for errors and making recommendations for potential resolution . + B. I have experience developing program budgets. I monitored program… more
- Highmark Health (Jefferson Hills, PA)
- …of patient and family concerns. Duties include service recovery and resolution of complaints, management of complaint and grievance process, patient and ... of all grievances, including details of the complaint, investigation, and resolution . Ensure compliance with all relevant policies and procedures regarding grievance… more
- St. Luke's University Health Network (Allentown, PA)
- …causing the denial and takes the necessary action to resolve the denial and/or resolution of the account. + Seeks resolution to problematic accounts and payment ... goal of receiving accurate payments and maximum reimbursement. + Statuses claims resolution , appeals and corrected claims via payer websites when possible. PHYSICAL… more
- Commonwealth of Pennsylvania (PA)
- …practices, agreements, or contracts. Cites deficiencies and makes recommendations for resolution . Levels of Performance Select the Level of Performance that best ... regulations. I was responsible for citing deficiencies and making recommendations for resolution . + B. I have experience monitoring entities to ensure that submitted… more
- Commonwealth of Pennsylvania (PA)
- …financial reports. Reports errors detected in documentation and recommends potential resolution . Levels of Performance Select the Level of Performance that best ... compliance. I was responsible for reporting errors and recommending potential resolution . + B. I have experience analyzing financial documentation to determine… more
- Commonwealth of Pennsylvania (PA)
- …policies, practices, and collective bargaining agreements. Recommends appropriate action or resolution . Levels of Performance Select the Level of Performance that ... determining compliance with policies and practices, and implementing a resolution or settlement to the issue. + B. I...and practices. Someone else was responsible for implementing a resolution or settlement based on information I provided. +… more
- Guardian Life (Bethlehem, PA)
- …team of retention specialists focused on proactive outreach, issue resolution , and relationship management. Strong collaboration with internal stakeholders across ... leveraging internal expertise or delivering direct solutions to ensure timely resolution + Maintain accurate, up-to-date rosters for large provider groups, enabling… more