- University of Pennsylvania (Philadelphia, PA)
- …with the VPHR and SLT on planning, policy development, and problem resolution ; ensure implementation plans are effectively developed, communicated, and executed. + ... SLT and HR functional unit leaders: Collaboration on priorities, issue resolution , and progress monitoring. + EVP Division Strategic Initiative Leaders: Coordination… more
- TEKsystems (Harrisburg, PA)
- …-Resolve member concerns with professionalism and empathy, ensuring first-contact resolution whenever possible. -Document all interactions accurately in the system ... issues. -Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction. -Participate in ongoing training and coaching… more
- CVS Health (Harrisburg, PA)
- …Manage escalated customer issues and requests, ensuring timely and effective resolution . Document incident remediation activities to enable resolution by ... for events, and reduce MTTD and MTTR. **Incident and Problem Resolution :** + Excellent problem-solving skills, with the ability to handle multiple… more
- Ensono (Philadelphia, PA)
- …for the ongoing support for all mainframe CICS including trouble shooting, problem resolution , and maintenance. **Key Areas of Focus for this Role** * Implement CICS ... through mentoring and guiding. * Provide and document problem analysis, resolution & prevention, designing procedures and best practice techniques. **Required… more
- Travelers Insurance Company (Pittsburgh, PA)
- …(customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- Sharecare (Harrisburg, PA)
- …to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio. **Essential Job Functions:** + ... Collect, manage, and provide resolution of outstanding invoices from current and past due...past due accounts for an assigned portfolio. + Provide resolution of issues related to billing inquiries, disputes. +… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …+ Collaborate with internal and external departments to facilitate problem resolution . **Qualifications and Requirements** **Education:** + Bachelor of Science (BS) ... work in a highly matrixed environment, inclusive of conflict resolution . + Ability to drive resolution of...of conflict resolution . + Ability to drive resolution of issues by working collaboratively with colleagues. +… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …to manipulate images, identify issues, and raise them to the Service Team for resolution . + Create and share Dropbox links with suppliers for image sharing. + ... US and Canada. + Collaborate with suppliers and customers, including problem resolution regarding, their sourcing request. + Validate and enter appropriate discounts… more
- Kuehne+Nagel (Media, PA)
- …Customer Care Specialist will with pro-active customer communication and problem resolution , and in parallel with engagement of relevant stakeholders, ensure that ... + Commercial drive and mindset. + Communication, problem and conflict resolution skills. + Strong collaboration and communication skills, with the ability… more
- Raymond James Financial, Inc. (Pittsburgh, PA)
- …well as internal and external customers by performing research and complex issue resolution for C&I and Agented loans + Leads communication for the participation ... desk; including inquiries, complex research and issue resolution + Ensures ticklers/exceptions are maintained and kept up to date + Ensures letter of credit… more