- Citizens (Pittsburgh, PA)
- …effective verbal communication skills to gain the customer's consent on a resolution . + Provide accurate complete claims processing, and records management using ... established procedures in moving/placing documents appropriately through software (eg, claims management system) or manual methods, to maintain claim records. + Experience leadership that's invested in allowing you to achieve performance goals and committed to… more
- CompuCom (Harrisburg, PA)
- …identify potential issues, and ensure issues have an effective and efficient resolution . This position will be responsible for supporting the Sales teams with ... existing customers in various areas such as lead generation, communicating directly with customers, understanding customer needs and advancing the sales process. The Sr. Account Support Rep will also assist in the achievement of sales quotas for large, complex… more
- Penn State Health (Hershey, PA)
- …patient and family to learn what concerns/issues are and preferences for resolution of those concerns/issues. *De-escalation of patient and family behavioral issues, ... in conjunction with Security and/or other teams if necessary. + Educate staff, patients, family members and the community about Patient Rights and Responsibilities. + Assist with the issuance of patient behavioral contracts and/or patient dismissal from… more
- Ryder System (Pittsburgh, PA)
- …related degree + One (1) year or more customer service with issues resolution experience preferred + Must be computer literate intermediate required **Travel:** None ... **DOT Regulated:** No _This position is currently accepting inquiries for potential opportunities that are available in your area today or will be in the near future. When you apply, a Ryder representative may contact you directly, if an opportunity is open in… more
- Ricoh Americas Corporation (Exton, PA)
- …+ Take ownership of customer escalations, root cause analysis, and issue resolution to ensure optimal satisfaction. + Prepare and deliver site-required reporting, ... customer presentations, and business reviews aligned with contractual and value-add expectations. + Manage effective implementation of RICOH Service Excellence programs. + Ensure quality and productivity standards are met by On-Site Managers through SOP… more
- CBRE (Harrisburg, PA)
- …processes, and standards across job disciplines or functions. * Direct the resolution of highly complex or unusual business problems by applying advanced critical ... thinking. _Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future._ **What You'll Need:** * Bachelor's Degree preferred with 12-15 years of relevant experience. In lieu of a degree, a… more
- PNC (Pittsburgh, PA)
- …Prepares technical and procedural documentation required. + Facilitates complex problem resolution . + Provides technical guidance and support to colleagues. Reviews ... coding, testing, and documentation of software. + Applies modern principles, methodologies and tools to advance business initiatives and capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:… more
- CompuCom (Harrisburg, PA)
- …Microsoft Azure networking a plus + Methodical approach to problem solving and resolution + Self-driven and resourceful to achieve goals independently as well as ... work well in groups + Flexibility to adjust to changing requirements, schedules and priorities + The ability to socialize ideas, make recommendations and gather team consensus to move forward + The Principal Consultant must be able to effectively communicate… more
- Meta (Harrisburg, PA)
- …the escalation point for client-related issues, ensuring prompt and effective resolution 6. Travel as needed **Minimum Qualifications:** Minimum Qualifications: 7. ... 12+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles 8. 3+ years of experience as proven advisor influencing executives and clients 9. Bachelor's Degree 10. Experience clearly communicating the… more
- Humana (Harrisburg, PA)
- …discuss determinations regularly, and in some instances, these may require conflict resolution skills. Some roles include an overview of coding practices and ... clinical documentation, grievance and appeals processes, and outpatient services and equipment, within their scope. The Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market… more