- SAP (Newtown Square, PA)
- …customers. + Work on critical customer escalation and drive critical issues to resolution . Through these activities SAP and COE builds a trusted advisor relationship ... with the customer. SAP COE provides a broad range of offerings to cover planning, implementation, operations, upgrades, and continuous improvement. You can ensure the optimum performance of SAP solutions -- and the maximum benefit to SAP customers. + Lead… more
- Norstella (Harrisburg, PA)
- …external Verifications requests/ Data Project request submitted through JIRA to facilitate resolution (90%) + Know MMIT data and customer preferences to analyze ... requests and issues. + Analyze categorized customer requests to determine appropriate course of action. + Coordinate execution of updates if data changes are needed. + Support the Project Managers and Access Advisors within EADE by responding or escalating if… more
- CTG (Philadelphia, PA)
- …and enhancements. + Conduct troubleshooting, root cause analysis, and issue resolution related to Epic workflows and system functionality. + Create and ... maintain detailed documentation for system configurations, workflows, and standard operating procedures. + Work collaboratively with other Epic analysts, IT teams, and clinical departments to ensure effective integration and system performance. + Provide… more
- Innovative Systems (Pittsburgh, PA)
- …in and/or provide input for other Cloud activities such as project implementations, resolution of customer requests, etc. + Assist Cloud Operations Team in event ... additional hands are needed for off hours emergency/support situations Expertise you will need to be successful + 5+ years of architect experience including design, implementation, and maintaining critical infrastructure. + Ability to design architectures for… more
- Robert Half Technology (Allentown, PA)
- …* Manage and resolve help desk tickets promptly, ensuring efficient issue resolution . * Install, configure, and maintain software and hardware systems to meet ... user needs. * Provide support for Microsoft Office 365, Windows operating systems, and educational software. * Document issues and resolutions accurately using ticketing systems. * Address network connectivity problems and perform basic troubleshooting. * Set… more
- Comcast (Trevose, PA)
- …Description** **Core Responsibilities** + Provides timely, technical support and problem resolution for field service questions. + Supports Sales team with product ... modifications and engineering expertise for custom projects. + Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions. + Serves as Subject Matter Expert on Business Class products. + Designs solutions for the… more
- ARAMARK (New Cumberland, PA)
- …all projects, maintenance, or cleaning challenges are communicated effectively for resolution + Control supply inventories and distribute equipment as needed + ... Observe equipment performance and report needed repairs/replacements + Assist in performing employee performance evaluations and make recommendations on employee performance ratings + Observe and report the need for furniture or other building fixtures repairs… more
- The Salvation Army (Philadelphia, PA)
- …house rules pertaining to resident conduct, fire safety, room conditions, conflict resolution , and curfew restrictions. The CES conducts house and room checks, ... answers the telephone, greets visitors, accommodates new residents as they transition into the space, prepares a home report at the end of each shift, manages sign-in logs, responds to emergencies to ensure that, if necessary, residents are evacuated safely… more
- Cardinal Health (Harrisburg, PA)
- …management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus ... from various parties involved **_Anticipated salary range_** **:** $103,500-147,900 **_Bonus eligible_** **:** Yes **_Benefits_** **:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and… more
- Comcast (Philadelphia, PA)
- …Works with Strategic Business Initiative to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures ... overall committed timelines are met. Documents all major plan changes in scope, approach and date delivery. + Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Identifies and manages proposed changes to… more