- Cardinal Health (Harrisburg, PA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** The Senior Representative, Customer Service Operations is… more
- Cardinal Health (Harrisburg, PA)
- …of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides ... with ability to determine needs and provide one call resolution . + Manage workload of inbound faxes (if applicable)...+ Works on routine assignments that require basic problem resolution + Refers to policies and past practices for… more
- Barry Callebaut (Lancaster, PA)
- …and fellow Senior CS Representatives to align on service priorities, issue resolution , and resource allocation across the North America region, ensuring a unified ... execution performance. Provide insights to ensure alignment and proactive issue resolution . * Order Management: Oversee the complete order lifecycle, from entry… more
- Ryder System (Harrisburg, PA)
- …and Employees to resolve employee issues and advise on employee conflict resolution , disciplinary action and/or termination. They will conduct Human Resources (HR) ... and procedures and local, state, and federal regulations and manage resolution by providing recommendations to Operational Management and Human Resources Business… more
- Cardinal Health (Harrisburg, PA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations processes… more
- Philips (New Kensington, PA)
- …reportability, and escalating to the manager when necessary, ensuring comprehensive resolution and effective management of both product and non-product matters. ... matters are brought to the attention of higher authorities for appropriate resolution in alignment with organizational objectives and priorities. + Establishes an… more
- Geisinger (Danville, PA)
- …documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology ... and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections. Job Duties + Creates imaging media… more
- Highmark Health (Harrisburg, PA)
- …of stakeholders, participate in walkthroughs, and contribute to problem resolution and decision-making. + Collaborate with various departments, interpreting complex ... improvement. + Take a lead role to ensure the resolution of a variety of more complex architecture and...walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making. + Interact with departments across… more
- BrightSpring Health Services (King Of Prussia, PA)
- …responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires ... commitments and to meet service-level agreements.* Owns client issue escalation and resolution process.* Prepares for and participates in a client review process to… more
- Omnicell (Pittsburgh, PA)
- …customer experience at Omnicell. **What You'll Do** **Purpose:** Lead the resolution of our highest-priority customer issues while driving long-term improvements ... stakeholders (including EVP-level leaders) and customers on issue status and resolution progress. + **Deliver insights** - Produce weekly, monthly, and quarterly… more