- Cardinal Health (Harrisburg, PA)
- …customer business through contract administration, customer orders, and problem resolution . Performance Monitoring is responsible for monitoring, analyzing and ... reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement.… more
- Deloitte (Harrisburg, PA)
- …to reliably restore databases for critical firm applications. + Assists in the resolution of technology end user incidents, service requests, or other issues related ... to the database. + Represents the database team in supporting business continuity planning, configuration, documentation, and testing. + Conducts research to evaluate ancillary systems for continuous improvement in team processes and capabilities. Creates… more
- UPMC (Wexford, PA)
- …to incoming calls using a multi-line phone system, prioritizing first-call resolution and patient satisfaction + Schedule appointments in accordance with ... departmental protocols, ensuring appropriate provider, exam type, and time slot selection + Redirect calls and take messages when necessary, collaborating with other departments to ensure seamless communication + Accurately verify and enter patient… more
- The Goodyear Tire & Rubber Company (Levittown, PA)
- …customer service in order to grow sales and profitability, assist with the resolution of complaints, staffing, customer service, and safety, assume lead role when ... manager is out, and engage in career training and development efforts. You will also be responsible for developing, merchandising, billing, creating invoices, controlling assets, and promotion of products and services. We encourage you to allow us to invest in… more
- Amentum (Harrisburg, PA)
- …mitigation strategies. + Lead complex claims management, including litigation strategy and resolution in coordination with Legal and external counsel. + Support M&A ... and contract negotiations by identifying insurance and risk implications and recommending appropriate protections. + Ensure alignment with public company requirements (SEC, SOX) and internal controls related to risk and insurance. + Collaborate with finance,… more
- Coherent (Philadelphia, PA)
- …Inspector will interact regularly with technicians and engineers for non-conformance resolution . Primary Duties & Responsibilities + Provide technical assistance for ... understanding quality standards and solutions for manufacturing quality problems + Evaluate the quality capability of processes and prove quality maintenance throughout production + Assure the quality level of the finished product, purchased materials and… more
- Philips (Murrysville, PA)
- …disciplinary and grievance cases, ensuring accurate documentation and timely resolution with fairness and consistency. Conduct and support investigations related ... to the General Business Principles. + Address and provide advisory support on rewards-related questions ensuring alignment with local guidelines and internal equity. May represent the employer in the country in legally required councils such as Social Fund,… more
- Oshkosh Corporation (Harrisburg, PA)
- …procedures + Maintain detailed documentation through work order systems; ensure issue resolution and service reporting + Participate in OEM testing and equipment ... upgrades, as needed + Provide end-user product orientation and safe operating procedures at customer sites + Mentor or train junior or less-experienced technicians in-field when required **BASIC QUALIFICATIONS** + High School Diploma or its equivalent + Three… more
- WellSpan Health (York, PA)
- …to effective communications among all team members. Begins to display conflict resolution and negotiation skills to maximize team performance. + Virtual Nursing. + ... Variation of duties may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing… more
- Philly Shipyard Inc (Philadelphia, PA)
- …solving + Adaptability and organizational skills and understanding + Conflict resolution + Self-management + Thoroughness, flexibility and integrity + Willingness ... and ability to work as a team member SUPERVISORY RESPONSIBILTY Supervise production workers within their team. EDUCATION AND EXPERIENCE + Successful degree of studies as mechanical engineer or naval architect is preferable with at least 3 years' supervisory… more