- Danfoss (Waynesboro, PA)
- …* Leverage refrigeration and controls expertise to assist in the resolution of escalated troubleshooting activities, when necessary * Responsible for planning, ... and develop the Engineering Team * Participate in product problem resolution to ensure resolution in a timely manner and to participate in related discussions… more
- The Hershey Company (Hershey, PA)
- …cross-functional processes to diagnose root cause issues and provide options for resolution . * Evaluate and participate in cross-functional processes in order to ... diagnose root cause issues and provide options for resolution . * Ensures all packaging systems project implementation activities are in full compliance with all… more
- CAI (Lyon Station, PA)
- …administer voice solutions for over 1,500 users, providing support and resolution for Avaya VoIP systems, programming phone sets, managing voicemail, troubleshooting ... station cabling and jacks + Assist in identification and resolution of other vendor line/circuit problems + Troubleshoot issues...+ Coordinate and act as focal point for problem resolution involving service provider + Performs other duties as… more
- Fiserv (Harrisburg, PA)
- …procedures; assists Operation and Development teams in problem determination and resolution ; closely works with other teams in defining and implementing technical ... + Work with senior team members to perform problem determination and resolution , capture and transmit system dumps, closely work with vendor's technical support,… more
- Carrier (PA)
- …Specialist is responsible for advanced technical support, training, and problem resolution for both internal (Carrier) and external (distributor, contractor, and ... enhance controls offerings and integration capabilities + Support warranty claim resolution and technical dispute negotiation **Quality & Process Improvement** +… more
- UGI Corporation (Denver, PA)
- …operational support of the procurement team + -Demand management + -Supplier issue resolution + -Dispute resolution (receipt or payment) + Manage the service, ... -Negotiation skills -Team building and collaboration -Business acumen -Conflict resolution skills -Organizational skills: attention to detail and ability to… more
- SAP (Newtown Square, PA)
- …the customer and partners. Create an action plan for rootcause analysis and resolution of the customer's issues and top issues. Prepare executive briefing. Condense ... issues to top issues and ensure resolution thereof according to engagement deliverables. Promote SAP for Me, SAP.COM, SAP Help, SAP One Support Launchpad. Instruct… more
- Canon USA & Affiliates (Philadelphia, PA)
- …Daily Ticket Queue Management & Installation Support, including customer engagement, issue resolution and escalation as required. - Daily review of proactive care ... listening and learning channels such as discovery conversations, issue management and resolution processes and regular check-ins to ensure resolution is… more
- Huntington National Bank (Pittsburgh, PA)
- Description The Financial Recovery Rep- Senior develops resolution strategy on classified (substandard risk rated) loans to minimize losses on the Regional Banking ... less experienced employees. Summary: The Financial Recovery Rep- Senior develops resolution strategy on classified (substandard risk rated) loans to minimize losses… more
- CVS Health (Harrisburg, PA)
- …Dispute Repricing Analyst will be responsible for the accurate analysis and resolution of provider participation and pricing disputes. This will require knowledge of ... under review. + Coordinate with other departments as necessary to facilitate resolution of claim related participation and pricing issues. + Reading and interpreting… more