- Canon USA & Affiliates (Fort Washington, PA)
- …through understanding of customer expectations, proactive problem identification/ resolution , and maximizing opportunities to build relationships. ... **MAIL/PACKAGES/POUCHES** . Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.… more
- PNC (Pittsburgh, PA)
- …excellent service at all times; takes accountability and ensures problem resolution . **Preferr** **ed Education and Experience** : + Preferred business relevant ... majors (eg,Digital Marketing, Public Relations, Marketing Research and Analytics, Marketing Management, Social Media Marketing, Integrated Marketing, Digital Communication and Media Arts, Health Communication, Journalism, Professional Communication, Public… more
- PNC (Pittsburgh, PA)
- …by providing excellent service at all times; takes accountability and ensures problem resolution .** **PNC Employees take pride in our reputation and to continue ... building upon that we expect our employees to be:** **Customer Focused** **- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in… more
- Coinbase (Harrisburg, PA)
- …handling customers proactively to mitigate issues, handling contacts through to resolution , and collaborating across teams of subject matter specialists to fix ... issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. * Proactively identify customer needs before they become an… more
- Dart Container (Leola, PA)
- …Strategic thinker focused on medium- and long-term solutions alongside tactical issue resolution Skills & Experience: + Bachelor's degree with an emphasis in ... engineering or related field + Seven (7) years of engineering, facilities and/or machinery maintenance experience + Seven (7) years of progressive supervisory experience + Two (2) years specific experience performing maintenance and equipment reliability +… more
- Coinbase (Harrisburg, PA)
- …integration activities, conduct regular team meetings, monitor status, and drive proactive escalation/ resolution of issues * Serve as a trusted advisor and key ... resource to all cross-functional teams, ensuring collaboration and information sharing among workstreams by managing cross-functional relationships through transparency, effective communication, and frequent updates * Support the development of a world class… more
- Humana (Harrisburg, PA)
- …determinations regularly, and in some instances these may require conflict resolution skills. The Behavioral Health Medical Director may speak with contracted ... external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, quality metrics,… more
- WellSpan Health (York, PA)
- …to effective communications among all team members. Begins to display conflict resolution and negotiation skills to maximize team performance. + Variation of duties ... may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing Education… more
- ARAMARK (Philadelphia, PA)
- …promptly and accurately. + **Key Result:** All end users are satisfied with ticket resolution in a timely manner, receive response within 24 hours of request. + ... **Process Improvement:** Continuously evaluate and improve service request processes and workflows to enhance efficiency and user satisfaction. + **Key Result:** Increasingend user satisfaction and time to resolve and increasing use of automation.… more
- The Cigna Group (Philadelphia, PA)
- …consultants and producers providing preventative consultation, analysis and issue resolution associated with core services. Responsible for timely and accurate ... management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues. Accountable for new group and specific product implementations; including establishing and leading internal… more