- UTMB Health (Galveston, TX)
- …damages, and rejections. Assists customers and suppliers in problem resolution ; providing general information regarding purchasing policies, procedures and processes ... initiates appropriate action when necessary. Assists in proactively facilitating the resolution of customer issues. Coordinates compliance with all applicable UTMB,… more
- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to ... customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and...follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service… more
- CACI International (San Antonio, TX)
- …and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. Develop and implement ... is essential. **Responsibilities:** + Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Provide support for the… more
- CACI International (San Antonio, TX)
- …maintaining complex IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. The successful candidate ... provide timely resolutions + Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems. + Provide support for the… more
- Mass Markets (Killeen, TX)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving ... and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Citigroup (Irving, TX)
- …assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution . They collaborate with an array of teams and groups, developing ... quality analytics and identify data challenges + Contribute to Data Quality resolution strategies and practices + Assist in data improvement initiatives in… more
- Highmark Health (Austin, TX)
- …of stakeholders, participate in walkthroughs, and contribute to problem resolution and decision-making. + Collaborate with various departments, interpreting complex ... improvement. + Take a lead role to ensure the resolution of a variety of more complex architecture and...walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making. + Interact with departments across… more
- Mass Markets (Dallas, TX)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to ... customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and...follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service… more
- Omnicell (Austin, TX)
- …customer experience at Omnicell. **What You'll Do** **Purpose:** Lead the resolution of our highest-priority customer issues while driving long-term improvements ... stakeholders (including EVP-level leaders) and customers on issue status and resolution progress. + **Deliver insights** - Produce weekly, monthly, and quarterly… more
- Mass Markets (Dallas, TX)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more