- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM...+ Works on routine assignments that require basic problem resolution + Refers to policies and past practices for… more
- FREEMAN (Dallas, TX)
- …investigations and provide guidance to facilitate prompt and effective resolution of workplace concerns. + Conduct routine-to-highly complex investigations in ... business leaders and union partners to guide the timely and effective resolution of grievances and potential arbitrations to ensure consistency in decision-making… more
- Securitas Security Services USA, Inc. (Spring, TX)
- …location (or multiple locations) including client service and problem resolution , service enhancement and expansion, new business development, operational ... staff. 8. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues. 9. Within scope… more
- Oracle (Austin, TX)
- …driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, ... and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support...and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support… more
- Rehrig Pacific Company (Dallas, TX)
- …software performance to optimize system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ... ensuring timely issue resolution . + Diagnose and troubleshoot technical and operational problems...follow-ups. + Escalate complex issues as needed and document resolution steps for continuous improvement. + Update, maintain, and… more
- Parexel (Austin, TX)
- …+ Drives performance at the sites. Proactively identifies and ensures timely resolution to study-related issues and escalates them as appropriate. + Updates CTMS ... intensity accordingly during the study. + Ensures data query resolution in a timely manner. + Works with data...up on outstanding actions with study sites to ensure resolution in a timely manner. + Follows quality issue… more
- Truist (Dallas, TX)
- …problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. And in this capacity, perform programming ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and… more
- Highmark Health (Austin, TX)
- …standards. + Participate in customer walkthroughs, technical reviews, problem resolution , and decision-making processes. + Provide leadership and mentorship to ... and/or develops new approaches to achieving improvement. + Assists in ensuring the resolution of a variety of architecture and business problems and serves as a… more
- Golden State Foods (Schertz, TX)
- …relations to ensure high quality customer service, rapid problem response and resolution , and proper understanding and use of GSF products. Assists other departments ... training to provide high quality customer service, rapid problem response and resolution , and proper understanding and use of GSF products. + Initiates, establishes… more
- Carrington (Plano, TX)
- …to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. + Refer ... team member. + Perform necessary steps to provide call resolution which may include setup and routing of process...follow-up and complete customer call backs to ensure inquiry resolution . + Collect payments whenever necessary and appropriate. +… more