- JPMorgan Chase (Plano, TX)
- …groups to resolve issues and track partner feedback and ensure closure and resolution . **Job responsibilities** + Track and report on NPS and CSAT onboarding scores. ... identified issues. + Partner with bankers to track feedback and ensure timely resolution . + Categorize customer feedback and associate it with relevant devices and… more
- USAA (San Antonio, TX)
- …+ Partners and/or directs vendors and internal business partners to facilitate timely claims resolution . + Serves as a resource for team members on complex claims. + ... and regulations. + Advanced negotiation, investigation, communication, and conflict resolution skills. + Demonstrated strong time-management and decision-making skills.… more
- Houston Methodist (Cypress, TX)
- …and visitors, using clear and professional communication to facilitate problem resolution . Responds to customer satisfaction, both urgent and routine requests within ... contributions to the work effort as a whole and facilitates problem resolution . + Contributes towards improvement of department scores for employee engagement, ie… more
- Houston Methodist (Cypress, TX)
- …make contributions to the work effort as a whole and facilitates problem resolution . + Responds positively to requests for assistance from customers, employees and ... visitors, using clear and professional communication to facilitate problem resolution . Responds to customer satisfaction, both urgent and routine requests, within… more
- Houston Methodist (The Woodlands, TX)
- …a structured format. Communication to promote both work efforts and problem resolution is clear and professional. + Responds positively to requests for assistance. ... contributions to the work effort as a whole and uses problem resolution effectively. + Contributes towards improvement of department scores for employee engagement,… more
- GE Vernova (TX)
- …deviations with quality records/non-conformance reports (NCR) and follow up until resolution . + Ensure all necessary documents, such as Inspection Test Plans ... are provided by subcontractors/partners during system turnover certification. + Support resolution of technical issues with GE Vernova engineering using the… more
- Teleperformance USA (TX)
- …a fast paced, customer facing environment** + **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet ... services and or devices including troubleshooting, triage, and additional required resolution techniques.** + **Deliver in scope support for internet service and… more
- CVS Health (Austin, TX)
- …assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available ... factors and address complex clinical indicators which impact care planning and resolution of member issues. + Using advanced clinical skills, performs crisis… more
- Houston Methodist (The Woodlands, TX)
- …to make contributions to the work effort as a whole and facilitates problem resolution . + Interacts with peers, staff and physicians in a supportive and respectful ... achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the… more
- CVS Health (Austin, TX)
- …Dispute Repricing Analyst will be responsible for the accurate analysis and resolution of provider participation and pricing disputes. This will require knowledge of ... under review. + Coordinate with other departments as necessary to facilitate resolution of claim related participation and pricing issues. + Reading and interpreting… more