- Wells Fargo (Houston, TX)
- …+ Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols + ... Escalate banking related issues or business risks that require an in-depth evaluation + Advise customers on various aspects of recommended and available financial options and services + Maintain deep knowledge and understanding of Wells Fargo's banking, credit… more
- Sedgwick (Austin, TX)
- …claims through well-developed action plans to an appropriate and timely resolution . + Negotiates settlement of claims within designated authority. + Calculates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Baylor Scott & White Health (Rowlett, TX)
- …exemplary experience with all customers by focusing on customer satisfaction and resolution . + Provides accurate, valid, and complete information to customers by ... composed and professional demeanor. Identify and escalate priority issues for resolution . + Documents all customer contacts and accurately processes various… more
- Fresenius Medical Center (Plano, TX)
- …+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. + Assist in the resolution of ... outstanding payments from past due accounts. + Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. + Perform all responsibilities in compliance with company policies and procedures; ensuring timely and… more
- Parsons Corporation (Humble, TX)
- …completeness. Track deficiencies, missing items, or late submissions and coordinate resolution . + Contractor Oversight & Timely Delivery + Closely monitor assigned ... tracked and executed without bottlenecks. + Stakeholder satisfaction with conflict resolution and problem-solving. + Timely and accurate weekly reporting to HAS… more
- Houston Methodist (Houston, TX)
- …mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during ... encounter. + Participates in, and may direct, problem definition and resolution activities. Maintains customer confidence and protects operations by keeping… more
- TEKsystems (Houston, TX)
- …the sales process through project management, tracking open sales orders, issue resolution , and overall customer service and support. * Provides product pricing and ... a high level of product knowledge. * Handles customer inquiries and problem resolution . * Create estimates, discounts, and RFQ's as necessary. * Answering phone… more
- HUB International (Argyle, TX)
- …and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. **Duties and Responsibilities:** + Maintains ... to client (annually, quarterly or monthly) + Manages claims and coverage issue resolution for clients' employees when elevated from HR. + Provides assistance with… more
- Niagara Bottling LLC (Missouri City, TX)
- …to develop and execute projects involving continuous improvement, upgrades, and the resolution of re-occurring problems + Rapid identification of machine problems to ... respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments… more
- Entrust (TX)
- …attitude** **Demonstrate customer relation skills that allow for independent resolution of most situations without management assistance** **Work to continually ... problems** **Committed to continuously improve by sharing ideas, problem resolution successes, and suggestions on process improvement** **Qualifications:** **Basic… more