- Kestra Financial (San Antonio, TX)
- …and enhancing the client experience through proactive service, problem resolution , and operational excellence. Key Responsibilities: Firm Operations & Leadership ... of contact for clients regarding service requests, account maintenance, and problem resolution . + Ensure client inquiries and service requests are handled accurately… more
- Safran (Grand Prairie, TX)
- …discrepancies or disputes * Resolve complaints by providing accurate and timely resolution to customer inquiries; escalating to management if necessary * Ensure ... and alternatives in a timely manner and follow up to ensure satisfactory resolution * Provide timely feedback on service failures or customer concerns and use… more
- Sedgwick (Dallas, TX)
- …manages claims through well-developed action plans to an appropriate and timely resolution . + Assesses liability and resolves claims within evaluation. + Negotiates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Target (Baytown, TX)
- …driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, ... by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution , driving loyalty and cleanliness standards. + Lead and demonstrate a… more
- Ryder System (Houston, TX)
- …relationships with employees, managers and HR teams, Required + Strong conflict resolution skills and ability to remain impartial during investigations, Required + ... listening skills required with ability to probe to ensure appropriate resolution , Required + Strong communication, organization, time management skills, and… more
- SCI Shared Resources, LLC (Houston, TX)
- …uses, coordination actions and resolving conflicts + Supports the assessment and resolution of any issues which occur, impacting the project deliverables. Ensures ... leadership team is aware of all active issues and their resolution plans **Business Analysis and Reporting** + Reviews, analyzes and creates detailed documentation… more
- RWE Clean Energy (Austin, TX)
- …agreements, and crossing agreements. Work will include review of title documents, resolution of title issues, negotiation of title insurance policies, and related ... shared facilities agreements, and crossing agreements; (b) review of title documents, resolution of title issues, negotiation of title insurance policies; (c) review… more
- Bank of America (Plano, TX)
- …skills with ability to manage the full client end-to-end origination experience and problem resolution at key points in lending process + Has an ability to work ... works with other business partners to expedite post-sale issues or problem resolution + Has the ability to effectively balance performance, operational risk, and… more
- Bank of America (Fort Worth, TX)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is… more
- Bank of America (Plano, TX)
- …includes coordinating cross team efforts to perform root cause analysis and problem resolution . You will work in a team environment to plan and implement software ... Research and resolve system defects, lead root cause analysis, and drive permanent resolution + Ensure appropriate monitoring is in place and maintained to ensure… more