- Palo Alto Networks (Plano, TX)
- …skills, focusing on customer advocacy and improving service response and resolution timelines Technical Expertise: + Strong understanding of cloud security ... at running complex reports and performing trend analysis on case volumes, resolution times, and service bottlenecks. **The Team** Our technical support team is… more
- IBM (Dallas, TX)
- …communicate project health effectively Expertise in risk management, issue resolution , and project governance Experience leading cross‑functional teams and ... communicate project health effectively Expertise in risk management, issue resolution , and project governance Experience leading cross‑functional teams and… more
- Robert Half Office Team (Midland, TX)
- …product details. * Handle complaints and disputes with professionalism, ensuring resolution aligns with company standards. * Provide guidance to customers regarding ... inquiries and disputes professionally. * Familiarity with banking products, account resolution , and complaint handling. * Ability to multitask and prioritize in… more
- Hoffman Construction Company (Amarillo, TX)
- …schedule daily. + Manage and abide by all safety protocol. + Provide resolution to design and constructability issues. + Respond to customer/client requests and/or ... issues and develop resolution to problems using technical expertise. + Must be able to interpret and implement proper installations in compliance with all local… more
- Public Storage (Plano, TX)
- …escalation point for complex technical issues, providing advanced troubleshooting and resolution . + **Team Task Management:** Oversee the PC Support ticket queue, ... ensuring timely and effective incident resolution and customer satisfaction. + **Project Coordination:** Collaborate with IT teams and business units to align… more
- Kestra Financial (San Antonio, TX)
- …and enhancing the client experience through proactive service, problem resolution , and operational excellence. Key Responsibilities: Firm Operations & Leadership ... of contact for clients regarding service requests, account maintenance, and problem resolution . + Ensure client inquiries and service requests are handled accurately… more
- Safran (Grand Prairie, TX)
- …discrepancies or disputes * Resolve complaints by providing accurate and timely resolution to customer inquiries; escalating to management if necessary * Ensure ... and alternatives in a timely manner and follow up to ensure satisfactory resolution * Provide timely feedback on service failures or customer concerns and use… more
- Sedgwick (Dallas, TX)
- …manages claims through well-developed action plans to an appropriate and timely resolution . + Assesses liability and resolves claims within evaluation. + Negotiates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Target (Baytown, TX)
- …driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, ... by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution , driving loyalty and cleanliness standards. + Lead and demonstrate a… more
- Ryder System (Houston, TX)
- …relationships with employees, managers and HR teams, Required + Strong conflict resolution skills and ability to remain impartial during investigations, Required + ... listening skills required with ability to probe to ensure appropriate resolution , Required + Strong communication, organization, time management skills, and… more
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