- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …accurate tracking of activities and assisting in the identification and resolution of operational bottlenecks in collaboration with the Associate Director. **Service ... process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for all HCP contracts… more
- United Site Services (Port Lavaca, TX)
- …from employees and customers, routing of drivers, and account/customer resolution . **Essential Functions** + Communicate information and instructions to drivers ... can be posted properly + Keep Operations Manager updated on issues and resolution of issues + Perform other duties as assigned **Qualifications** + Customer Service… more
- Cisco (Austin, TX)
- …concerns. With sponsorship and support from executive leadership, CAP leads issue resolution , risk mitigation and is the ultimate owner of assuring customers' ... highly empowered, problem-solver who can be responsible for the resolution of technical, operational, organizational, and/or relationship challenges and drive… more
- Insight Global (Houston, TX)
- …internal and external customers. Provides guidance on problem definition and resolution . Develops the department's annual operating expense and capital budgets, ... meetings, 1:1s, goal setting, and feedback. Provides guidance on conflict resolution . Develops and ensures compliance on policy and procedures.. Promotes individual… more
- ARAMARK (Grand Prairie, TX)
- …administration of several imperative HR processes. **Job Responsibilities** + Issue resolution , follow up and recommendations for corporate COE's including but not ... equivalent + Employment relations experience including conducting investigations and resolution development required. + Proven ability to effectively interact,… more
- Citigroup (Irving, TX)
- …interpreting data, preparing reports, and presents findings to management + Make resolution recommendations based on identified trends and facts + Designs and ... for systematic transactions as a last line of defense. + Timely escalation and resolution of all inquiries and issues related to loan documentation. + Applies a… more
- Caterpillar, Inc. (Irving, TX)
- …Recommend areas for proactive service offering improvements. + Own regression testing and defect resolution prior to system go live, and post go live. + Support end ... procedures and problem-solving tools for complex issues. + Coordinates resolution strategies involving multiple products or vendors. **Software Product Business… more
- UTMB Health (Galveston, TX)
- …via phone (hotline), and the Ivanti ticketing system. + Reporting & Resolution : Run daily reports to identify potential issues within the procurement process ... orders, and change orders, verifying data integrity and completeness. + Issue Resolution : Diagnose and resolve a range of problems, including PeopleSoft errors, POs… more
- Molina Healthcare (Austin, TX)
- …including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the ... Services (CMS). **Essential Job Duties** * Facilitates comprehensive research and resolution of appeals, disputes, grievances, and/or complaints from Molina members,… more
- Citigroup (Irving, TX)
- …websites by creating dashboards + Incident Management (INC) analysis and resolution for web-based applications + Troubleshooting coding, application performance, and ... Root cause analysis of development and performance concerns and defect resolution + Understanding of hardware, platform, operating system dependencies + Performance… more
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