- Vanguard (Dallas, TX)
- …practices, fostering a culture of learning and continuous improvement. + Issue resolution : Lead resolution of production and implementation challenges, driving ... escalations when needed to maintain delivery momentum. + Product development: Define and analyze market needs, develop detailed product features and requirements, and oversee implementation plans. + User experience optimization: Apply qualitative and… more
- Houston Methodist (Houston, TX)
- …the delivery of results to physician offices appropriately. + Independently handles resolution of complex problems and issues and notifies management of issue and ... resolution . Serves as escalation support for less experienced staff. + Organizes workload, sets priorities, and troubleshoots workflow issues. Utilizes all available… more
- NRG Energy, Inc. (Houston, TX)
- …support for payroll/tax-related issues in SAP HCM/ECP; troubleshoot, document, and coordinate resolution with IT or vendors as needed. + Direct IT on business ... Time, Finance, etc.). + Experience with ticketing/support systems and issue resolution . + Strong analytical and troubleshooting skills with attention to detail.… more
- Oracle (Austin, TX)
- …customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. ... Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible"… more
- Baylor Scott & White Health (Dallas, TX)
- …as the link between customers and hospital departments for problem resolution . Efficiently performs duties related to directory assistance, documentation, and ... in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary. **Belonging Statement** We believe that all people… more
- Highmark Health (Austin, TX)
- …to identify problems and issues and work within the Department for resolution or with other Department for resolution . **Required Licenses/Certifications:** None ... **Managerial/Supervisory Responsibilities** Does this Position have Supervisory Responsibility? No **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a candidate's qualifications, experience,… more
- Mass Markets (Killeen, TX)
- …issues and escalate complex cases appropriately + Ensure first-call resolution through effective problem-solving + Follow client-specific processes and scripts ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
- Cummins Inc. (TX)
- …Diagnostic Accuracy** Your expertise in diagnosing hard-to-identify issues ensures faster resolution and minimizes repeat service visits, saving time and resources. ... appropriate organization resources to accomplish commissioning objectives and technical issues resolution Experience and Skills: + Minimum 5 years on-site work… more
- Sysco (Houston, TX)
- …impediments being experienced by the product team & actively assists with issue resolution + Inspects product progress throughout the sprint and is empowered to make ... + Maintains an analytical perspective during a crisis and supports crisis resolution . + Holds self and others accountable for measurable high-quality, timely, and… more
- Health Care Service Corporation (Richardson, TX)
- …Relationship managers on day-to-day client/broker issues as well as high priority issue resolution . Address and resolve complex client issues with a sense of urgency ... meet client deliverables as well as providing timely and equitable issue resolution . Represent the client's perspective within the organization, ensuring their needs… more
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