- Samsung SDS America (Plano, TX)
- …warehousing, import/export, and customs. Further, you'll provide legal advice for the resolution of logistics claims and mitigate legal risks by ensuring compliance ... company interests while maintaining strong client relationships Claims Management & Resolution + Analyze claims data to determine claim validity, coverage, and/or… more
- Deloitte (Austin, TX)
- …manages incident escalation, provides expertise in system troubleshooting and functional issue resolution , and acts as a key point of contact between business users, ... root cause analysis, and drives operational improvements and successful case resolution . The POD Lead also mentors junior support staff, maintains documentation,… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- CRC Insurance Services, Inc. (TX)
- …Management and the COR team. + Manage the triage, prioritization, and resolution of all requests, ensuring timely and effective support to production teams. ... for both Binding and Brokerage divisions. + Assist with troubleshooting, and resolution of automation or system issues, partnering with internal departments to… more
- Citigroup (Irving, TX)
- …project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services + Provide Root Cause Analysis (RCA) post ... complex and critical Windows Server incidents and problems, providing expert diagnosis and resolution . + Lead and mentor Level 1 and Level 2 support teams, fostering… more
- The Hartford (San Antonio, TX)
- …of each claim, a well-reasoned analytical focus, and a clear strategy for resolution . The Claim Specialist must also be willing to share their expertise and ... proactive communications to customers and business partners in the management and resolution of claims + Respond to inquiries from customers and provide superior… more
- Cardinal Health (Austin, TX)
- …customer business through contract administration, customer orders, and problem resolution . The Representative II, Customer Service Operations is responsible for ... acting as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as a… more
- Sedgwick (Austin, TX)
- …and legal inquiries or disputes, and developing strategies to bring cases to satisfactory resolution , and would like to join one of the premier teams in the ... disputes; to develop a strategy to bring a case to satisfactory resolution . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Reviews/acts on reports/forms; responds to… more
- CyrusOne (Houston, TX)
- …responding to incidents, planned works, and maintenance schedules. + Technical Issue Resolution : Manage and coordinate the resolution of technical and ... collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer. + Performance Monitoring & Reporting: Track,… more
- Cayuse Holdings (Austin, TX)
- …+ Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests. + Operates within established guidelines ... and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management… more