- MongoDB (Austin, TX)
- …and advocating for the customer in articulating business cases to drive issue resolution + Globally collaborating with peer teams to provide seamless and efficient ... process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) + Experience developing analytical dashboards… more
- Brink's (Coppell, TX)
- …and claims across multiple regions. + Drive root cause analysis and resolution planning in partnership with Continuous Improvement and Product teams. + Champion ... teams. Regional Vice Presidents + Ensure customer service quality and timely issue resolution . + Ensure readiness for new projects (new work or conversions). Brink's… more
- Celestica (Houston, TX)
- …act as liaison between customers and internal teams for immediate resolution of issuesProvide guidance on component alternatives and cost-down opportunities. **Data ... services and inventory management. + Excellent analytical, negotiation and problem resolution skills. + Ability to handle multiple tasks while maintaining attention… more
- CBRE (Fort Worth, TX)
- …Managers, installing contractors, mechanical vendors, and QA/QC providers for issue resolution by working with DCS Mechanical Engineer + Coordinate with DCE-ME ... Managers, installing contractors, mechanical vendors, and QA/QC providers for issue resolution by working with DCS Mechanical Engineer + Coordinate with DCE-ME… more
- ChenMed (Houston, TX)
- …team to match the needs of the business. + Aids in customer resolution responses and educates management on appropriate responses. Handles escalated issues and ... determines proper issue resolution . + Leads growth strategy for each center around disenrollment. + Leads people, coordinates, and inspires the teams and achieves… more
- GE HealthCare (Austin, TX)
- …Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction. + Implement ... objectives. + Lead, instruct, and assist technicians on basic and complex repairs and resolution . + Work as a member of local team to provide efficient service… more
- Procter & Gamble (Wilmer, TX)
- …new systems and technology at a quick pace + Encourages positive conflict resolution and demonstrates positive response to constructive feedback. + Has the ability ... outstanding results. + Effective coaching of others and positive conflict resolution . + Strengthened Microsoft Office and data analysis skills. + Strengthened… more
- GE Vernova (Houston, TX)
- …+ Provide leadership/mentorship for team to lead shop floor improvement projects to resolution + Help drive resolution on process-related problems and technical ... issues + Own and drive maintenance and P&E budgets for critical shop floor projects, tooling, supplies, and repairs + Share best practices across shop floor to drive consistency, ensure our processes are continuously improving + Own shop floor work… more
- Oracle (Abilene, TX)
- …etc.). + Reacting to and managing any incidents that occur, driving resolution and After-Action analysis. + Capacity expansions at all scales (rack additions, ... Storage, and Networking devices) + Drive and manage escalations for rapid resolution or further escalation. + Working with distributed teams and contributing to… more
- Dentsply Sirona (Richardson, TX)
- …non-technical end users; maintain communication and monitor incident through resolution + Participate in the maintenance, implementation, troubleshooting, and ... Application - Corporate provided - troubleshoot all issues and coordinate issue resolution with application provider + Manages local IT budget + Troubleshoot client… more