- Hussmann Corporation (San Antonio, TX)
- …deliveries to confirm updates from carrier are accurate. + Assist in field issue resolution by helping direct FER/FQS teams and working with factory for quick ... resolution . + Review quotes from quoting team for accuracy before sharing with customer. + Assist with quote reviews with customer to assure our quote matches the… more
- NTT America, Inc. (Plano, TX)
- …analyses based on evolving business needs. + Participate in the analysis and resolution of issues related to information flow and data content. + Collaborate with ... from practice executives through structured problem identification, mitigation, and resolution . + Exhibits strong teamwork, consistently performing as a dependable… more
- ManpowerGroup (Dallas, TX)
- …deployment, automated testing while leveraging SRE principles + Drive efficient resolution for system outages as well as performance and functional shortcomings. ... critical support situations and effectively, efficiently, and quickly drive successful resolution + Design and implement solutions that leverage cloud services such… more
- Concentrix (Austin, TX)
- …assigned to the Standard or Escalations desk to ensure the most efficient resolution for users + Resolving tickets generated from both the internal and external ... ability to clearly document complex bugs and the steps to reproduce + Resolution mindset, proven experience helping users navigate the client online platform tools… more
- Allied Universal (Austin, TX)
- …company standards, and that all issues receive proper follow up for resolution ; + Initiates termination procedures as needed for voluntary and involuntary ... turnover through effective and proactive communications and timely problem resolution . Ensures all hiring, counseling, disciplinary and termination procedures are… more
- Methodist Health System (Dallas, TX)
- …within the department guidelines. Provides assistance in problem solving and issue resolution via email, phone calls etc. * Assist in maintaining accurate department ... care. Maintains strictest confidentiality while attempting to provide first call resolution . Screens calls, takes messages when applicable, and conveys information… more
- NTT DATA North America (Dallas, TX)
- …physical, virtualized, and simulated test environments. . Integration and Issue Resolution : . Identify and resolve issues arising from integrating application ... cycle. . Defect Management: . Manage defects from identification to retest and resolution . . Automation Framework Customization: . Possess the capability to set up… more
- RES (Austin, TX)
- …a liaison between IT, business stakeholders, and third-party vendors, coordinating resolution of complex technical issues and ensuring alignment with organizational ... Management (ITSM) framework, ensuring structured deployment, change control, and incident resolution . Track all activity in the ITSM platform to monitor KPIs,… more
- AbbVie (Austin, TX)
- …resources + Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions + Project a professional ... communication with Manager + Follow established escalation pathways required for issue resolution + Maintain training materials and job aides, keeping current with… more
- Houston Methodist (Houston, TX)
- …understanding of business needs. The manager is responsible for monitoring user issue resolution regardless if resolved locally or by another group, will escalate as ... date and accurate disaster recovery plans. + Ensures timely issues resolution and effective communication among all stakeholders. **FINANCE ESSENTIAL FUNCTIONS** +… more