- PNC (Farmers Branch, TX)
- …* Act as escalation point for critical incidents, ensuring timely resolution and root cause analysis * Collaborate with Engineering, Infrastructure, Security, ... and Application teams on solution design and incident resolution * Maintain technical documentation, SOPs, and ensure compliance with data governance policies *… more
- Molina Healthcare (Fort Worth, TX)
- …as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed decisions to ensure the successful resolution of all ... issues, problems and changes within the program so as not to alter or defer significantly from the agreed upon performance targets, milestones and major deliverables + Leads communication with authority with individuals and groups in a manner that engages and… more
- Chart Industries (The Woodlands, TX)
- …capacity and availability of fabrication + Provide technical assistance and problem resolution + Review and apply project specifications to engineering, design and ... supervisory and organizational skills + Excellent customer service skills + Conflict resolution skills + Experience working with Industry Standard Codes (ASME, B31,… more
- Comerica (Dallas, TX)
- …knowledge of HR principles, practices, and procedures to aid in the completion and resolution of the most complex HR assignments and issues. The HR environment is ... of policies and procedures, HR hotline calls, requests from problem resolution and employee grievance complaints and agency claims. Ensures compliance with… more
- Sharecare (Austin, TX)
- …are answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or complex issues.** + Communicate ... Clients as needed, including but not limited to implementations, complaint resolution and process improvement discussions. + **Training and Development** **:… more
- Broadcom (Plano, TX)
- …advice on possibly providing an existing fix - Allow SE to create a resolution and provide to the customer - Handle multiple cases efficiently and provide clear ... communication to colleagues or SE to prevent issue aging before a resolution is found - Follow documented guidelines for case hygiene to provide clear, concise, and… more
- HNTB (Dallas, TX)
- …plans, specifications, and contractual requirements. Responsible for assisting with the resolution of project issues. Plans and conducts tasks requiring the ... on work progress and construction problems, proactively recommends solutions, assists in the resolution of issues, and acts as a liaison with the engineer of record.… more
- Dodge Construction Network (Austin, TX)
- …concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + ... benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution , organization, coaching/mentoring, effective writing and presentation,problem solving, storytelling,… more
- Acxiom (Austin, TX)
- …Customer Data Platform - RTCDP). + Integrations will cover Identity resolution , digital recognition, paid media connectors, customer and prospect data configuration, ... implementation, and integrations, including schema design (XDM), datasets, identity resolution , and AEP Data Collection. + Expertise in Adobe Experience… more
- PNC (Farmers Branch, TX)
- …leadership in high-pressure production support environments, ensuring timely resolution and effective root-cause analysis for complex incidents. Operational ... coordinating critical issue escalations and driving vendor support for quick problem resolution . **Job Description** + Leads a team of Site Reliability Engineers in… more