- US Tech Solutions (Houston, TX)
- …disputes, and create invoice. + Dispute records for distribution and subsequent resolution . + Input notes in the collection system regarding submission, resubmission ... Treasury to support collections, proper cash application and timely dispute resolution . + Recommend uncollectable debit balances for expense write-off, research… more
- JE Dunn Construction Company (El Paso, TX)
- …light of broader client relationship strategy. * Risk Management & Issue Resolution : Serves as escalation point for all project, financial, business development, ... the work program relative to contractual obligations. Negotiates issue resolution including change orders, contingency expenditures and appropriate fee enhancements.… more
- Guidehouse (San Antonio, TX)
- …with direct Oracle/Cerner EHR RCM Solution initial builds, trouble shooting, issue resolution , and system reconfigurations. + FOUR (4) or more years of experience ... the RCM solution sets. + Experience with ticket queuing system issue resolution processes. + Professionally interact with identified RCM internal and external… more
- WTW (Dallas, TX)
- …services, with deep knowledge of insurance accounting, products, and problem resolution . Strong leadership, project management, and client relationship skills are ... areas: (1) accounting for captives (2) insurance products, and (3) problem resolution + Willis Towers Watson knowledge (platforms, structure, etc.) + Ability to… more
- ENFRA (Coppell, TX)
- …for the project(s). + Actively monitors and manages the status and timeliness resolution of Change Management on the project(s). + Actively monitors and manages the ... + Can manage complex situations that may include ambiguity and conflict resolution . + Manages outcomes by being resourceful and maintaining focus on safety,… more
- Palo Alto Networks (Plano, TX)
- …and enhances cybersecurity. Your prompt support for our clients ensures swift resolution to keep their environments secure. This requires you to move swiftly ... customers and partners + Effectively manage support cases from recording to resolution , including timely follow-ups + Conduct fault isolation and root cause analysis… more
- Amazon (Austin, TX)
- …be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and ... of servers and racks - Root cause customer impacting issues and drive resolution - Domestic and International Travel (25%-50%) About the team Amazon Web Services… more
- Bank of America (Fort Worth, TX)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is… more
- Mass Markets (Dallas, TX)
- …escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend meetings and ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Dallas, TX)
- …+ Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more