- Datavant (Austin, TX)
- …the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls, ... prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution . + Demonstrate versatility and exceptional work across a wide range… more
- Citigroup (Irving, TX)
- …improvements, recommending product customization for optimal system integration. + **Problem Resolution & Root Cause Analysis:** Lead efforts in identifying problem ... delivery performance across the vast global Citi environment. + Provide expert resolution for complex delivery issues impacting our users and critical applications,… more
- Houston Methodist (Baytown, TX)
- …example, open, professional communication to promote both work efforts and problem resolution and achieve mutual understanding. Works well with others to make ... contributions to the work effort as a whole and facilitates problem resolution . + Initiates recommendations for improvement of department scores for employee… more
- LGG Industrial (Houston, TX)
- …opportunities for improvement and implementing corrective actions. + Support conflict resolution and escalation management with key customers. + Train and onboard ... a fast-paced, high-volume environment. + Excellent communication, coaching, and conflict resolution skills. + Strong Microsoft Office skills including PowerPoint and… more
- Amazon (Dallas, TX)
- …requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution ... of concerns. Position Requirements: Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or a related… more
- CRC Insurance Services, Inc. (Fort Worth, TX)
- …completing coverage investigations and coverage analysis and develop a detailed resolution plan. 2. Responsible for providing exceptional customer service and ... cause of loss, and document activity on each claim to come to a resolution quickly and accurately. 4. Identify, analyze, and resolve coverage issues according to… more
- IBM (Austin, TX)
- …and responsibilities** As a Technical Support engineer, you will: * Drive resolution of client product issues by collaborating with global support and engineering ... operating systems. * Basic understanding of troubleshooting and problem resolution . * Fluent in English. **Preferred technical and professional experience**… more
- Amazon (Austin, TX)
- …be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production up and ... (PCBA), servers, and racks - Root cause customer impacting issues and drive resolution - Domestic and International Travel (25%-50%) About the team Amazon Web… more
- Coinbase (Austin, TX)
- …be fully responsible and accountable for the end-to-end investigation and resolution of risk-related escalations involving any of Coinbase's diverse product ... high-volume environment is also crucial as you will be responsible for timely resolution of escalations. Familiarity with tools like SQL for querying large datasets… more
- Coinbase (Austin, TX)
- …is to deeply understand the end-to-end customer support journey, from prevention through resolution , and use data to eliminate friction before it impacts our users. ... platforms to run and measure experiments in self-service, automation, and human resolution strategies. * Partner with product teams to close the loop-delivering… more