- ERCOT (Taylor, TX)
- …using knowledge gained through wide-reaching experiences. + Employs highly-developed problem resolution skills and expertise as a generalist or specialist using ... technologies and the potential impacts to ERCOT. + Employs highly developed problem resolution skills to understand if the issue is driven by specific model, network… more
- US Anesthesia Partners (Dallas, TX)
- …a traditional service desk agent role focused on ticket resolution , this position emphasizes system administration, workflow configuration, business requirement ... of platform AI features (such as AI Copilot) to streamline ticket resolution , self-service, and workflow automation. * Collaborates with business stakeholders and IT… more
- Dal-Tile Corporation (Dallas, TX)
- …collaborating with enterprise IT production support teams to promote 1-touch resolution across all IT functions. Champion incident and problem after-action reviews, ... Strong knowledge of troubleshooting, technical and functional incident management and resolution Proficient using JIRA and Microsoft Office Suite products. **Other… more
- Mass Markets (Dallas, TX)
- …complex issues to the appropriate support teams + Deliver first-call resolution through effective communication and problem-solving + Stay current with program ... Highly reliable and punctual + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused with empathy, patience, and responsiveness +… more
- Mass Markets (Killeen, TX)
- …Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF ... with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient, and responsive + Ability… more
- SHI (Austin, TX)
- …collaborate with others to manage solutions, and drive results in problem resolution . **Skill Level Requirements** + Deep knowledge of Palo Alto Networks XSIAM: ... to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best… more
- US Tech Solutions (Houston, TX)
- …disputes, and create invoice. + Dispute records for distribution and subsequent resolution . + Input notes in the collection system regarding submission, resubmission ... Treasury to support collections, proper cash application and timely dispute resolution . + Recommend uncollectable debit balances for expense write-off, research… more
- Scotiabank (Dallas, TX)
- …footnote disclosures to ensure compliance with US GAAP + Initiate problem resolution for discrepancies and contributes to quality control and process + Serves ... as a point of contact for inquiries and problem resolution with business partners + Participate in periodic meetings/change management for finance and regulatory… more
- Houston Methodist (Houston, TX)
- …the department, IT and the organization at large in the areas of issue resolution , status updates and their effect on customers. Acts as liaison between the customer ... the department, IT and the organization at large in the areas of issue resolution , status updates and their effect on customers. + Leads discovery and analysis phase… more
- The Hartford (San Antonio, TX)
- …litigation, experience handling litigated Management Liability Claims matters through resolution and managing defense counsel is required. Responsibilities include ... reserve authority above established authority levels + Developing and implementing resolution strategies through negotiations to achieve high quality outcomes +… more