- Rhythm Pharmaceuticals (Houston, TX)
- …of patients and caregivers through engagement, education, care coordination and resolution of treatment access related barriers. You will establish strong ... Identify and resolve patient specific barriers and develop action plans for resolution to allow patients/caregivers to manage their disease and treatment as… more
- Mass Markets (Killeen, TX)
- …manner + Resolve customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and collaborate ... + Strong problem-solving, troubleshooting, and follow-up skills + Conflict resolution and negotiation abilities + Customer-focused with empathy, patience, and… more
- Chart Industries (The Woodlands, TX)
- …and review prior to contract award + Provide technical assistance and problem resolution + Coordinate project activities in order to comply with all design codes, ... supervisory and organizational skills + Excellent customer service skills + Conflict resolution skills + Experience working with Industry Standard Codes (ASME, B31,… more
- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …issues with clear analysis and logs. 7. Balance fast-paced ticket resolution with long-term supportability through documentation, scripting, and adherence to ... or Special Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier… more
- Kestra Financial (San Antonio, TX)
- …and enhancing the client experience through proactive service, problem resolution , and operational excellence. Key Responsibilities: Firm Operations & Leadership ... of contact for clients regarding service requests, account maintenance, and problem resolution . + Ensure client inquiries and service requests are handled accurately… more
- Amazon (Austin, TX)
- …requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution ... of concerns. Position Requirements: Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or a related… more
- PCL Construction (TX)
- …stakeholder buy-in. + Manages and monitors team's reviews of design and seeks resolution from the design team with respect to compliance, scope creep, cost ... review of design documentation, leveraging the necessary team members, and seeks resolution from the design team with respect to level of design completeness,… more
- Truist (Dallas, TX)
- …problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and ... incidents. + Has occasional contact with end-users. + Communicates status of issue resolution to internal customers. + May engage and manage outside vendors. +… more
- HCA Healthcare (Fredericksburg, TX)
- …(MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In ... provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance… more