- Aspira Connect (Dallas, TX)
- …The System Support Analyst oversees the intake, analysis, troubleshooting, and resolution of hardware, network, software, and customer service-related issues. This ... role ensures client satisfaction by maintaining strong relationships throughout the resolution process, addressing inquiries from phone, email, chat, cases, and… more
- Caterpillar, Inc. (Irving, TX)
- …Identify and investigate product-related problems, determine root causes, and prioritize resolution efforts. + Monitor product performance metrics to reduce warranty ... Level Working Knowledge: + Identifies and documents specific problems and resolution alternatives. + Examines a specific problem and understands the perspective… more
- Target (Dallas, TX)
- …in accordance with Target policy + Experience managing the identification and resolution of internal investigations + Skills in recruiting, selecting and talent ... district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and… more
- Ensono (Houston, TX)
- …for the ongoing support for all mainframe CICS including trouble shooting, problem resolution , and maintenance. **Key Areas of Focus for this Role** * Implement CICS ... through mentoring and guiding. * Provide and document problem analysis, resolution & prevention, designing procedures and best practice techniques. **Required… more
- Palo Alto Networks (Plano, TX)
- …advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their ... + Take ownership of support cases from initiation to resolution , ensuring meticulous documentation of all troubleshooting steps, timely...in the event of a critical situation to expedite resolution as required + Provide on-call support 24x7 on… more
- Ally (Austin, TX)
- …including onboarding, training, quality assurance, compliance monitoring, complaint resolution , performance reporting, and business review presentations. This leader ... and clients to monitor the progress of legal actions and ensure timely resolution * Partner cross-functionally to ensure legal and procedural compliance across all… more
- Public Storage (Plano, TX)
- …to approved vendors to address system issues timely and manage through to successful resolution + Work with internal teams and approved solar vendors to ensure all ... data is accurate and provide regular reporting on issue resolution status. + Work with the acquisitions team to...O&M vendor capabilities and give feedback to ensure rapid resolution of issues. **Qualifications** + Bachelors degree preferred +… more
- Sharecare (Austin, TX)
- …to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio. **Essential Job Functions:** + ... Collect, manage, and provide resolution of outstanding invoices from current and past due...past due accounts for an assigned portfolio. + Provide resolution of issues related to billing inquiries, disputes. +… more
- Boardwalk Pipeline Partners (Houston, TX)
- …support knowledgebase by documenting issues reported by users and the associated resolution process as requested by senior team members + Record, track, and ... researching alternatives to resolve issues reported by users + Perform post- resolution follow-ups to ensure problems have been adequately resolved + Participate… more
- Global Foundries (Austin, TX)
- …and supplier data issues. + Facilitate emergency transport approvals and issue resolution meetings. + Release Management + Manage the end-to-end release lifecycle ... validation are completed before cutover. + Monitor post-go-live defects and manage resolution through release processes. + Communication & Coordination + Lead daily… more