- Wells Fargo (Irving, TX)
- …risk of designated portfolio + Verify compliance and report identified issues for resolution + Make decisions on complex customer issues + Partner with managers to ... + Handle complex customer issues which include escalation and resolution + Lead team and serve as a subject...issues, inclusive of root cause identification and communication of resolution to clients and internal stakeholders. + Ability to… more
- Guidehouse (Lewisville, TX)
- …(PAR)** is expected to perform specific billing processes, follow-up, account resolution , adjustments and scanning as required. This position works with other ... facility goals and objectives. This position is responsible for account resolution . Ability to find solutions to problems and keeping management informed… more
- Google (Austin, TX)
- …and apply Google policy to provide consultative services to aid in the resolution of workplace concerns. You will conduct thorough intakes with Googlers with care ... the appropriate partners, gather the information necessary and ensure a timely resolution . You will also have the opportunity to support investigations of… more
- UTMB Health (Galveston, TX)
- …terms and requirements, and/or identification of discrepancies and negotiation and resolution of disputes. + Issues purchase order releases and/or contact amendments ... in order. + Works closely with customers in problem resolution and consults with customers on problem prevention. +...and procedures. + Good mathematics skills. + Good problem resolution skills. + Ability to work in a team-based… more
- SHI (Austin, TX)
- …articles for common issues and solutions. + Clearly communicate technical details, resolution steps, and escalation information to users and internal teams as ... needed. + Provide in-depth troubleshooting and resolution for most service desk requests, escalating more complex issues according to established procedures. +… more
- Lockheed Martin (Grand Prairie, TX)
- …ICDs, and drawings, and conducting research, technical investigations, and problem resolution \. Our team is looking for a talented and experienced electrical ... designs, ICDs, and drawings * Conducting research, technical investigations, and problem resolution * Supporting system and subsystem design updates and release *… more
- UWorld, LLC (Coppell, TX)
- …via email (80%) and phone (20%), with the goal of first contact resolution . The candidate must feel comfortable working in a team environment and collaborate ... iOS, and Android operating systems JOB RESPONSIBILITIES: Customer Issue Resolution : + Aim to have first contact resolution... Resolution : + Aim to have first contact resolution + Manage and resolve technical and product support… more
- DriveTime (Dallas, TX)
- …peripherals. + Manage IT service incidents and requests to ensure timely resolution while maintaining accurate documentation of issues and solutions. + Communicate ... technical issues. + Prioritize and research issues as needed to ensure timely resolution and minimal disruption to operations. + Remotely assist the team with the… more
- Southern Glazer's Wine and Spirits (Dallas, TX)
- …and communicating the issue to development staff to assist in their resolution **Primary Responsibilities** + Serve in a team leader capacity with large-scale ... of test results and defects, assist in defect troubleshooting and resolution **Additional Primary Responsibilities** + Assist in the implementation and maintenance… more
- Carrington (Plano, TX)
- …to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. + Refer ... team member. + Perform necessary steps to provide call resolution which may include setup and routing of process...follow-up and complete customer call backs to ensure inquiry resolution . + Collect payments whenever necessary and appropriate. +… more