- CACI International (Springfield, VA)
- …across all sites and regions, including resource coordination and issue resolution . + Empower regions to operate independently while maintaining alignment with ... customer and corporate strategies and directives. + Monitor and analyze regional performance metrics, implementing improvements and fostering a culture of continuous improvement and best practice sharing. + Manage resource allocation, and on-site employees,… more
- CACI International (Springfield, VA)
- …+ Monitor network events, incidents, and alerts to ensure timely identification and resolution of network issues. + Utilize ITIL frameworks to ensure that network ... event management aligns with industry best practices. + Conduct regular audits of event monitoring systems, event correlation processes, and response procedures to ensure compliance with ITIL standards + Analyze event logs, metrics, and trends to identify… more
- GovCIO (Arlington, VA)
- …Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network ... traffic and optimize network performance. + Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves. + Create, update, and track service call requests, and… more
- M. C. Dean (Leesburg, VA)
- …and Fixtures for Integrated Systems Factory Testing o Internal/External Comment Resolution + Programming + Lead programming / configuration team efforts for ... complex automation and SCADA applications. + Program / Configure / troubleshoot PLCs, RTUs, and/or HMI systems. + Testing / Troubleshooting / Deployment / Commissioning + Author testing / commissioning procedures + Preparation of test reports + Originates test… more
- TekSynap (Radford, VA)
- …writing and maintaining SOPs, DR procedures, and documentation for common problem resolution . + Three (3) years of experience with network automation and scripting ... tools (Python, Perl, TCL, Ansible). + Three (3) years of experience supporting cybersecurity compliance including STIGs, SRGs, RMF, SCA-V, and CORA assessments. + Strong teamwork, interpersonal, and communication skills. **Certifications** + CompTIA Security+.… more
- CACI International (Springfield, VA)
- …in responding to network incidents, managing escalation procedures, and ensuring timely resolution , and stakeholder notification. + Work closely with other IT teams ... to resolve issues and improve network infrastructure. + Generate and analyze performance reports and incident metrics for senior management and other stakeholders. + Create and continuously evaluate and improve NOC procedures, tools, and workflows to enhance… more
- Amazon (Herndon, VA)
- …and circuit readiness. You will be responsible for milestone tracking, issue resolution , and escalating blockers with clarity to accelerate readiness for AI-scale ... workloads. This is a high-visibility role with significant impact on AWS's AI infrastructure roadmap and growth targets. If you thrive in ambiguity, excel at execution, and want to shape the future of AI infrastructure, we want to hear from you. Key job… more
- Concentrix (Richmond, VA)
- …of trust and become a trusted advisor. - Excellent problem-solving and conflict- resolution abilities. - Ability to analyze data and use insights to lead ... solution build processes and win strategy creation. - Proficiency in using CRM systems (eg, Salesforce) and other relevant tools. - Self-starter and strong time management skills. - Ability to work collaboratively within a team environment. The base salary… more
- Amazon (Ashburn, VA)
- …Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal ... opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a… more
- Ensono (Richmond, VA)
- …and in high pressure situations. + Strong analytical, problem resolution and root cause analysis skills. WhyEnsono (https://www.ensono.com/company/culture/) ? Ensono ... is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a… more