- EDB (Richmond, VA)
- …+ Manage customer escalations and coordinate with the technical support team for faster resolution . + Travel is required up to 25% percent of the time **What will ... give you an edge ** + At least eight (8) years of hands-on experience with Postgres, Oracle, DB2 or MS SQL Server; professional certifications in any of the relational databases are desirable + Advanced technical skills, specifically in data management… more
- TekSynap (Arlington, VA)
- …+ Generate regular reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing ... insights and recommendations for continuous improvement initiatives. + Monitor and maintain the functionality of TCF equipment, including communication lines, cryptographic devices, and control systems. + Ensure secure and uninterrupted data transmission… more
- HNTB (Arlington, VA)
- …+ Proactively recognize complex construction or engineering problems and bring to resolution with contractor + Apply standard testing techniques and procedures for ... the verification of material **What We Prefer:** + Four year degree strongly preferred + Driver's License + Proficient use of Microsoft Word and Excel + Experience working on VDOT projects preferred + Working knowledge of VDOT Road and Bridge Specifications,… more
- TekSynap (Arlington, VA)
- …restoration and fault isolation activities to ensure timely response and resolution of service disruptions. + Review documentation, reports, and incident logs ... to verify accuracy, completeness, and alignment with regulatory requirements. + Provide training and guidance to personnel on QC procedures, standards, and best practices to promote a culture of quality excellence within the technical control facility. +… more
- V2X (Virginia Beach, VA)
- …NavMPS users in order to facilitate a rapid response to problem resolution , training issues, and general day-to-day operations + Provide cross-platform training and ... guidance to less experienced team members and team members from co-located programs outside of the mission planning environment + Install and configure NavMPS software on all applicable NavMPS assets + Install, integrate, test and secure site unique software… more
- Concentrix (Richmond, VA)
- …and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. ... (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) Must have an active resident license to sell Health Insurance Must be fluent in English and Spanish **A NEW CAREER POWERED BY YOU** Are you looking for a… more
- Walgreens (Mechanicsville, VA)
- …and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer ... inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Run automated machinery… more
- Clean Harbors (Virginia Beach, VA)
- …Act liaison between assigned customers and servicing branches to facilitate issue resolution ; Attend and actively participate in sales meetings (local and district), ... maintaining productive relationships and colleagues in key accounts, national accounts, and branch service organizations. 3+ years of B2B sales experience, preferably in the industrial, automotive or environmental services markets; Valid driver's license and… more
- TekSynap (Arlington, VA)
- …the rapid response efforts during network incidents or outages, ensuring timely resolution and minimal disruption to operations. + Coordinate with internal teams and ... external stakeholders to escalate and prioritize incidents based on severity and impact. + Develop and maintain incident response plans and procedures to streamline response efforts and improve overall resilience. REQUIRED QUALIFICATIONS + Experience: + 3+… more
- ISC2 (Alexandria, VA)
- …examination and education registration process and strive to achieve first time resolution on every contact + Resolve customer concerns through the case management ... system; create cases for each contact handled + Assists customers and candidates with items such as: password resets; contact or profile change requests; "how-to" issues concerning website use; certification process and renewal related issues/inquires;… more